Reviews (1079)

Excellent treatment

Ear Nose and Throat
July 10, 2024
Excellent care and treatment received at ENT. Communication is excellent. I have been coming here for 10 years and have had support from the cleft lip and palate staff. They are friendly and helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Clean but parking is a challenge

unknown
July 10, 2024
The toilets are clean and café provides hot and cold drinks. The only challenge is parking.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Very busy A&E

Accident and emergency services
July 10, 2024
Most of the time they are very busy but they try to see the patient as soon as they can. All the time we were seen within 3 hours which is okay.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Audiology provide great support.

July 10, 2024
Both of my daughters can't hear properly and are being treated over here. The audiology team provide great support to the both of them.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with the audiology team. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Nice doctors and nurses

unknown
July 10, 2024
I like the colours of the hospital and the doctors and nurses are very nice.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Easy check in and automatic recalls.

July 10, 2024
They automatically recall me every 12 months. Easy to check in and I asked if they were running on time, the receptionist said she couldn't comment.
Anonymous

The keep an eye on him.

Ear Nose and Throat
July 10, 2024
We visit ENT every 2 weeks and they are great. He had surgery on his ears and it hasn't got better but they see him and keep an eye on him. They are good and let me know what is going on.
Anonymous

A good hospital

July 10, 2024
A good hospital and simple to get here on the train.
Anonymous

Very nice and very good staff

July 10, 2024
It's very nice here but parking is an issue. The doctors and nurses are very good as well.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Done and dusted very quickly.

July 10, 2024
I've not had any problems with the hospital. It's been very good. Done and dusted really quick every time we come.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your positive feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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