Birmingham Childrens Hospital

Feedback Rating

Based on 812 reviews
Leave your feedback
NHS patients accepted

Reviews (812)

They have given up

January 4, 2024
They tried a topical lotion on my sons head for alopecia and it didn't work. They seemed to have given up as that isn't working and we don't know what else to do for him as he is so embarrassed and sad.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.

Provider responded

Referred within a week

January 4, 2024
Very good. We were referred on from an A&E doctor who got her an appointment for the week later. All has been on time and the doctor was very good, kind and informative.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Usually very good.

January 4, 2024
It's the second appointment for ENT. I ended up going private as the waiting time was meant to be 2 years. They are running late today. They are usually very good. Good with my son.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.

Provider responded

Scans and operation arranged within a week

January 4, 2024
My son is on ward 8 and currently having an operation which was scheduled as a priority as he is 2.5 years old. Everything was arranged within a week. He was referred from Sandwell. He had a CT scan within a day and had abnormal results and the operation was arranged for the following week. The hospital staff and everything has been really good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Supportive nurses

January 4, 2024
Excellent. Regular check ups at endocrinology. They are supportive and good at problem solving. The nurses are even more supportive.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Always excellent

January 4, 2024
We have been going there for the last 3 years and the care and support provided has always been excellent.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Care has been excellent.

January 4, 2024
My daughter is has been under this hospital since she was born and the support and care provided has been excellent.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Everything is excellent

January 4, 2024
Excellent hospital and very good staff. From waiting times to treatment explanation. Everything is excellent.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

They booked an interpreter for me.

January 4, 2024
I visited the audiology department and had an in house interpreter with me. It was good and friendly. I got everything I needed. They automatically booked an interpreter for me. There were no problems. Everything was fine.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Long waits for blood tests

January 4, 2024
I had an appointment with the consultant which was on time but since we have been waiting over 1 hour so far for a blood test.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, but sorry to hear of your long wait for a blood test. We will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Leave your Feedback

Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

Share this rating