Reviews (1079)

A few hours wait

Accident and emergency services
July 16, 2024
We had a few hours wait but did what they had to do. All seemed to be okay and still got her to bed for a reasonable hour.
Anonymous

Excellent treatment for my daughter

July 16, 2024
Excellent care and treatment provided to my daughter over the years for her special condition.
Anonymous

Referral took ages

July 16, 2024
My son has bow legs and he was referred in a timely manner to Good Hope for physiotherapy. The consultant at the Children's was very friendly and helpful . The referral took ages and there was a lack of communication.
Anonymous

Long waits for referrals to CAMHS

July 16, 2024
They got CAMHS involved for my daughter but it took such a long time.
Anonymous

Seen within a couple of hours.

Accident and emergency services
July 15, 2024
I took my granddaughter to A&E. There was a little wait but were seen within a couple of hours, which I think is okay.
Anonymous

Rushed and doesn't want to help

July 10, 2024
The dietician just rushes through and it seems they don't want to help.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

A 5 star service at audiology

July 10, 2024
A 5 star service at audiology. Helpful and kind staff.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Audiology team.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent and helpful

July 10, 2024
At times you have to wait but the staff are excellent and very helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Consultant listens to me.

July 10, 2024
The consultant at dermatology listens to you and provides excellent care and support.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Dermatology team.

Best Wishes, the Patient Experience Team.


Provider responded

Need to explain things better

July 10, 2024
Sometimes they don't explain things in layman's terms but otherwise they are good in neurology.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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