Birmingham Children's Hospital
Feedback Rating
Based on 1674 reviews
Reviews (1674)
A supportive nurse
September 30, 2025
We had a pre-assessment appointment which was good as it was on time with the nurse. We got the information we needed. The nurse is supportive and explained the surgery.
Long waits for bloods
September 30, 2025
Waited a long time for bloods. They don't have enough nurses. It's a bottleneck as the GP can't take bloods for children so they all end up at the Children's. We have been waiting for 1 and half hours so far.
Great, friendly and polite
September 30, 2025
The ENT doctor is very efficient, polite and friendly. There was a 20 minute wait for the ENT appointment. The facilities here are great.
Very good care given
September 30, 2025
Neurosurgery clinic is okay. Very good. The care given is excellent and we have been well supported with the surgery he has had.
Services are good
September 30, 2025
Come every 6 months for a check up and all the services are good.
Bit of a wait for bloods
September 30, 2025
Been waiting a while as there is a delay with getting bloods done.
It's good for kids
September 30, 2025
The main entrance is closed. Kids love it and it's a good hospital, good for kids. Really nice and clean. Were always seen quickly.
Poor communication
September 30, 2025
There letters go to email and then you cannot access them. I asked them to send them via post and she said it's a new system so that wasn't very helpful. That's no good for me. No communications about waiting times when there and no signs to say how long the wait is.
Took a while for the referral to ENT
September 30, 2025
It took 18 months to 2 years for an ENT referral appointment. I kept getting messages from them saying if we didn't need to be on the waiting list to let them know. We had to rearrange an appointment but that was easy.
Waits are long but ENT care is good
September 30, 2025
The waiting times at ENT could be better. The wait is quite long for appointments. We have been waiting a while for a follow up. The care is good though.
