never had any problems. My son has been an inpatient and outpatient and had several operations - never had a problem with the care or treatment received.
Response from Patient Experience Facilitator, Birmingham Childrens Hospital
Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is lovely to hear that your family have always experienced an outstanding level of care from our staff, during all your visits to the hospital. We will share your kind words with the team, to ensure their hard work and dedication is recognised. Best Wishes, Patient Experience Team
Response from Patient Experience Facilitator, Birmingham Childrens Hospital
Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is fantastic to hear that your family have always experienced a good level of care from our staff, during all your visits to the hospital for the past 2 years. We will share your kind words with the team to ensure their hard work and dedication is recognised. Best Wishes, Patient Experience Team
Response from Patient Experience Facilitator, Birmingham Childrens Hospital
Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is wonderful to hear that the staff were helpful and supportive when you visited. However, it is disappointing to hear that the waiting times for appointments did not meet your expectations. We are sorry to hear that you felt that the car parking was very expensive. We will share your feedback with senior management so they can look at any necessary improvements that need to be made. If you would like to share more specific details with us please contact the Patient Advise & Liaison Service (PALS team) on 0121 333 8403, or alternatively via email on bwc.pals@nhs.net. Best Wishes, Patient Experience Team.
My daughter has had two complex ENT operations both during lockdown in May and then November this year. The care has been consistently excellent. Her nursing care was very good,...
