Response from Patient Experience Facilitator, Birmingham Childrens Hospital
Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is wonderful to hear that your family have always experienced an excellent level of care during all your visits to the hospital. We are sorry to hear though, that the car parking facilities did not meet your expectations. We will share your feedback with senior management so they can look at any improvements that can be made. If you would like to share more specific details with us please contact the Patient Advise & Liaison Service (PALS team) on 0121 333 8403, or alternatively via email on bwc.pals@nhs.net. Best Wishes, Patient Experience Team.
Response from Patient Experience Facilitator, Birmingham Childrens Hospital
Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is lovely to hear that your family have always experienced an exceptional level of care from our staff, during all your visits to the hospital. We will share your kind words with the team, to ensure their hard work and dedication is recognised. Best Wishes, Patient Experience Team
now my son is getting the required help which should have happened much earlier. Respiratory dept is fantastic. My son’s quality of life has improved. Physio therapy team is brilliant doing a great job.
Response from Patient Experience Facilitator, Birmingham Childrens Hospital
Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is wonderful to hear that the Respiratory Department have been providing fantastic care to your son and that his quality of life has improved. It is great to hear that the Physiotherapy team are also providing excellent care to your son. We are pleased that the you are now very satisfied with our hospital. We will share your comments with the relevant teams to ensure they receive praise and recognition. Best Wishes, Patient Experience.
My daughter has had two complex ENT operations both during lockdown in May and then November this year. The care has been consistently excellent. Her nursing care was very good,...
