to Birmingham by a consultant for a different condition (skin). But at Birmingham, Crohn's was diagnosed but our GP said there was nothing wrong, so it was a case of near death for our autistic boy.
Now the treatment and consultant at Birmingham are fantastic (life saver).
I don't mind waiting to see him as he is very busy (double booked).
Response from Patient Experience Facilitator, Birmingham Childrens Hospital
Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is excellent to hear that your son has received fantastic treatment from our staff. We will share your lovely feedback with the team to ensure their hard work and dedication is recognised. Best Wishes, Patient Experience Team.
old. The care has always been good and the staff are fantastic. Waiting can be a nightmare - sometimes over 4 hours - this is fine but they could keep us better informed.
Could do with more hand gel to clean hands, especially with the current viruses floating around.
The hospital has always been good if I've needed to change my appointment times.
I've used lots of the different hospital services - all very good.
Response from Patient Experience Facilitator, Birmingham Childrens Hospital
Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is lovely to hear that your family have always experienced fantastic care from our staff. We are happy to hear that you have found our appointment booking service to be accommodating to your requests. It is disappointing to hear however, that the appointment waiting times and the supply of hand gel in some areas of the environment did not meet your expectations. We will share your invaluable feedback with senior management so they can look at any necessary improvements that can be made regarding waiting times and we will highlight the importance of replenishing the supply of hand gel in the waiting area. If you would like to share more specific details with us please contact the Patient Advise & Liaison Service (PALS team) on 0121 333 8403, or alternatively via email on. Best Wishes, Patient Experience Team.
today, already been to 2 and the staff have been lovely so far. No issues with getting the appointments as promised - the staff communicated really well between departments to make all the appointments happen on the same day.
Response from Patient Experience Facilitator, Birmingham Childrens Hospital
Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is wonderful to hear that you have received excellent care and that staff have communicated really well with you. We will share your kind words with all teams to ensure their hard work and dedication is recognised. Best Wishes, Patient Experience Team
My daughter has had two complex ENT operations both during lockdown in May and then November this year. The care has been consistently excellent. Her nursing care was very good,...
