Birmingham Childrens Hospital

Communication is quite good. They can't keep to appointment times however. Booking appointments is quite easy, we just ring them. We have come for the yearly check up today. The treatment is good so far. The nurses and doctors are good. The children's prescriptions on the app is quite good.

It's good here. The staff are friendly and helpful including the doctors. Getting an appointment took about 3 months but wasn't too bad. I am satisfied with the service.

She had surgery and there was a shortage of gowns for her to wear to the surgery. The nurses found it stressful and had to go to another ward. It wasn't good at all. Everything else went pretty well and were her for a follow up appointment from her operation 2 and a half weeks ago. It has been good so far. We used to have challenges waiting for medication but the nurses put in the prescription for us that was really helpful. Overall the services are quite good.

This is my first time here and there were no parking spaces. The wait for the referral took 8 weeks to get an appointment here.

It has been a really good experience with the hospital. The communication is quite good, from the paediatrics to the other departments. The staff are okay too. The appointment schedule is good and already booked for us. The waiting time to get to an appointment is quite long. We have been waiting more than an hour so far. He broke his hand last year and he is improving gradually. The service is very good generally.

There are a lack of appointments here. It takes a long time. Whenever we see the doctor they tell us everything is normal but after we insist on a test the results came out abnormal. The doctor sometimes downplays symptoms. We have requested a change of doctor. The previous doctor didn't listen to me when I was trying to explain my concern, they just waved it off. We're here to see another doctor as we were not satisfied with the first one. Were just waiting to be called in.

The service is good. They give appointments on time. They listen to me and they attended to my son well. We were referred to this place as the medication wasn't helping as we are from Redditch so they referred here. It took about 4 months to get an appointment. The follow up has been good. My son has a skin condition and he has been seen quite well here. After the wait for the referral the treatment has been good.

The A&E waiting times are so long as I waited for 2 hours even though I was panicked with my little boy in pain.

The service here is really good. Nothing is being mixed up in terms of treatment and appointments are quite easy to get. The staff are friendly and the hospital is clean.

They have taken 45 minutes for an appointment scheduled for half 11. I don't mind waiting as long as we get seen by the doctor. The waiting time is quick. No complaints so far.