Reviews (1079)

Hospital been really good.

April 13, 2023
Been coming since son was 1. Really nice never had any problems, better than our own hospital. Come for audiology appointment. Hospital been really good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

We waited a few months

April 13, 2023
Good, Plastics and constructive, we waited a few months for the appointment but they are been good so far. They let me know what is happening with my daughters care.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Best Wishes, the Patient Experience Team.


Provider responded

I really struggled

April 13, 2023
Had some bad experiences in the past with appointments. Had a surgery last year, they told us to be here at 7am. Because son’s needs aren’t serious as some others, we were left all day and my son ended up having a meltdown. I really struggled.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Generally they are good.

March 31, 2023
There can be waiting issues but generally they are good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

They were really good

March 29, 2023
CESS team had put in measures for mental health support as soon as we were transferred from new cross hospital. They were really good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Felt very cared for

March 29, 2023
Used it quite a lot and had a stay at ward 10 for a week, felt very cared for. Communication was appropriate for someone of my age. Youth workers and physio’s were good. they speak to me rather then parents about my care. Nurses go above and beyond. House keeping would even check you in and tell you about things and sit & chat.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Good experience

March 29, 2023
Good experience, blood test for daughter, can be a bit of a wait for blood texts but they keep us updated.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Its been fine

March 29, 2023
Its been fine. Previously been here brought other daughter here, was happy with the care. Bloods take a bit long. See people come out and long wait to go back in could do with more information on what’s going on. Appointment was at 10:20 and been waiting a while.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Blood test, quite quick

March 29, 2023
Blood test, quite quick. They have been waiting for treatment at hospital for 4 years. They have treated him very well.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Been ages ago

March 29, 2023
Been ages ago but today really quick. Doctor was really nice, good rapport with my daughter. Made her feel comfortable. Pediatricians seems to be really efficient here. Really good service.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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