Reviews (1079)

It is good

March 29, 2023
It is good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Some of nurses are quite rude

March 29, 2023
Some of nurses are quite rude, stayed for month. Nurse kept going on telling me, I couldn’t use my phone. Come for x-ray and now waiting to see the doctor. I have been waiting for 30 minutes.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Comes quite regularly

March 29, 2023
I come quite regularly, at least once a year to hearing department. Doctors interact really well with her. Send emails and letters about upcoming appointments and explain things well about her care. You can’t fault them really. Had hearing problem, seen consultant and now waiting for setting changed on hearing aids. I have to wait for appointments, which is fine.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Keep us updated

March 29, 2023
Brilliant, consultants are good. Keep us updated about daughter’s care and answer everything we want to ask.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

It’s been okay

March 29, 2023
It’s been okay. Sometimes a bit of a wait but it’s always okay. They send letters about appointments.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Long waits for pharmacy

March 29, 2023
Long waits for pharmacy, put prescription in before an appointment and not ready when we have finished up. Can wait up to 40 minutes for appointment.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Sometimes can wait a while

March 29, 2023
Alright haven’t had much of a wait. Sometimes can wait a while.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Treated well by doctors

March 29, 2023
It was good, he ended up at the A&E department, we waited 2 hours and was and was seen by a doctor. He was treated well by the doctors and they let me know what to do and then they gave him medicine and discharged him.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

I like coming here

March 28, 2023
My doctor is nice and I like coming here.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Amazing

March 28, 2023
Amazing, can’t fault the care. Prefer to come here over own hospital back home. Can’t fault them they have kept us well informed about son’s care and send letters in timely manner.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Leave your Feedback


Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

Share this rating