Birmingham Childrens Hospital
Feedback Rating
Based on 1079 reviews
Reviews (1079)
Fantastic
February 16, 2023
Fantastic, all the staff at the hospital are friendly and ready to help. My three years old daughter been here before, referred us from Walsall Manor hospital and referral was quite quick.
Staff have been good
February 16, 2023
Good got a referral from a doctor, taken a long time for appointment. Booked at start of December. Staff have been good so far.
Waiting since he was 8 years old
February 16, 2023
Good he has been here several times, been waiting since he was 8 years old for an operation for a squint because of Covid he didn’t have it and a new appointments hasn’t been made. The more longer its left the worse it gets.
Staff are good take
February 16, 2023
Staff are good take really good care of her. Twice stayed, good when she’s been an inpatient. Good always kept appointments on time. One time we travelled from home to get here and was about to arrive that we were told no bed space is available.
Kept us informed
February 16, 2023
Brilliant, ICU for a month. One of the best. Kept us informed.
They are really good
February 16, 2023
Brilliant, nothing bad to say regarding staff and appointments. Used it quite a lot. They are really good.
No concern or urgency from staff
January 26, 2023
Hot drinks machine was not working but charged one patient almost £9 which they were very upset about. They had spoken to receptionist who said there is nothing we can do, its not ours. The receptionist said there is a out of order sign which somebody keeps taking off. No concern or urgency from staff about it. £9 can be a lot of money for people. Staff advised call out number on machine but not very helpful for stressed parents of sick child.
Discharge wasn’t good
January 26, 2023
Ward 7 – the care was great but the discharge wasn’t good.. felt like I had been kicked out. Needed the bed. So they made us go and they didn’t understand the situation. Daughter missed 2 feeds after 3 week admission, that day they needed the bed for other patient but we were still there. They did not think about the patient that was already there and our mental health. Had to wait downstairs. I get why they are doing it, but its not the right was to do it. Its not a nice feeling.
Dietitian really good
January 26, 2023
Dietitian really good always get back to me really quickly. Gave me some milk to tie me over until we could get the feed the next day. Left at the welcome desk.
Waiting times has reduced
January 26, 2023
It’s been fine waiting times have reduced. If you haven’t been seen in 30 mins they tell you to come and let them know. Hard to get in contact paediatrics secretary as they are on holiday and could not contact them.
