Reviews (1079)

They are always good

March 28, 2023
Son like coming here for diabetic checks. They are always good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Amazing

March 28, 2023
Amazing, clean and organised. Keep kids entertained that makes it appealing to the children. They are good but can wait a while in A&E, it can be 7 to 8 hours. But usually seen within 4 hours, we were lucky. Staff are over worked but do a brilliant job. Blood test today.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Fine always able to check in quickly

March 28, 2023
Fine always able to check in quickly. See audiology. Squeezed us in today. Always really good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Left in waiting room with no information

Accident and emergency services
March 28, 2023
Send to A&E at 9:30pm left at 8am. Left in waiting room with no information. They gave us info and helped in the end, it’s a long process.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Waited 3 hours which is normal I guess

Accident and emergency services
March 27, 2023
Fine A&E dept waited 3 hours which is normal I guess. Was seen by junior doctor and they were good with him.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

It’s good

March 24, 2023
It’s good A&E. didn’t have to wait long.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

We had a terrible experience

Accident and emergency services
March 23, 2023
We had a terrible experience, it should be a nice experience, don’t forget children are ill. He has phobia of needles. Took a long time to have the drip taken out. They said we could leave and still had a drip in. they did apologize.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Needs a shop here with food etc

March 23, 2023
Had appointment with doctor and they sent him to A&E, ended up being admitted and on drip. He was really poorly. Needs a shop here with food etc. if you are a single parent need to have basic things .
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Staff are good and activities for kids

March 9, 2023
Been good today. They saw him quite quickly. He likes coming here, I think. He likes the activities they do and the staff are good too. Always good here I say.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Good at information sharing

March 9, 2023
My sister had an operation for talipes a couple of weeks ago as she has club feet. She's had about 8 operations since birth. They were good at sharing information and letting us know what was going on.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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