Reviews (1504)

Everything is fine here

September 23, 2024
Everything is fine. I've had to chase a couple of follow ups but it's been easy to get through to them and they made an appointment there and then. The doctor here today is lovely.
Anonymous

Good so far

September 23, 2024
It's been good so far. The staff have been good. The waiting time is fine. It was okay finding the place too.
Anonymous

Takes ages to get an appointment.

September 23, 2024
They takes ages for appointments. We have waited over a year. The staff are good and nice too. The waiting list is long.
Anonymous

Really good.

September 23, 2024
Compared to Coventry it's really good. Really nice staff too.
Anonymous

Staff are good.

September 23, 2024
I got seen on time. The staff are very good. It's alright here.
Anonymous

Diagnoses and treatment given.

September 23, 2024
My son had his procedure here and it was good. The appointments have all been good. The Children's finally diagnosed with diverticular disease when I was told by the GP there wasn't anything wrong with him. I should have just took him straight here.
Anonymous

Appointments don't run on time.

September 23, 2024
Appointments aren't on time and the satnav getting here leads you to the ambulance drop off so I had to walk around to get here.
Anonymous

Very good.

September 23, 2024
The pharmacy here is very good.
Anonymous

Doctor didn't visit us on ward.

Respiratory Medicine
September 23, 2024
They refused to see us the last week we were in the hospital. We were on the ward 5 hours before a doctor came to us. We pressed the emergency buzzer and it took them 15 minutes to come, in an emergency. He was in there for 3 days before discharge.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Everything was good on ward 5

Orthopaedics
September 23, 2024
Ward 5 is brilliant. There for nearly 8 weeks and they did everything for him. The nurses were good. All was good.
Anonymous

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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