Reviews (1416)

Long waits for referrals to CAMHS

July 16, 2024
They got CAMHS involved for my daughter but it took such a long time.
Anonymous

Seen within a couple of hours.

Accident and emergency services
July 15, 2024
I took my granddaughter to A&E. There was a little wait but were seen within a couple of hours, which I think is okay.
Anonymous

Rushed and doesn't want to help

July 10, 2024
The dietician just rushes through and it seems they don't want to help.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

A 5 star service at audiology

July 10, 2024
A 5 star service at audiology. Helpful and kind staff.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Audiology team.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent and helpful

July 10, 2024
At times you have to wait but the staff are excellent and very helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Consultant listens to me.

July 10, 2024
The consultant at dermatology listens to you and provides excellent care and support.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Dermatology team.

Best Wishes, the Patient Experience Team.


Provider responded

Need to explain things better

July 10, 2024
Sometimes they don't explain things in layman's terms but otherwise they are good in neurology.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Very thorough

July 10, 2024
It's very difficult to get an appointment with them but once you do they are very thorough at ophthalmology.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.


Provider responded

Never feel rushed.

Oncology
July 10, 2024
You never feel rushed at oncology. They listen to you and explain everything very well.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with the Oncology team. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

Kind and friendly dentists

July 10, 2024
Excellent advanced dental treatment provided to my son. The dentists are very kind and friendly.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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