Birmingham Childrens Hospital
Feedback Rating
Based on 943 reviews
Reviews (943)
Cancelled son’s appointment
May 11, 2023
Cancelled son’s appointment as we were a couple of minutes late. Son has autism and has problem with walking and sat there for 20 minutes and then they said they would not see us and we had to make a new appointment, still waiting for an appointment. They have been good when we have been before just not sure what happened last time.
Not enough decorum and respect
April 25, 2023
The facilities are dirty ad horrible, My daughter stayed there. We waited too long in A&E. The bays on the children’s wards are too small, especially when you have a child that’s in a wheelchair, they need to have more decorum and understanding. We ask for a side room and they say no but we are asking for her privacy as we still have to change her and the curtains will open, just need more decorum and respect. The staff are good though and let us know what’s going on, it’s the facilities that let the hospital down.
Great staff and communication
April 24, 2023
The babies had operations on their stomachs when they were a younger age. They were transferred there and then transferred back to the Women's. They will be transferred back to the children's now they are old enough to have the operation performed again. Care was great and so was the communication, great staff.
First two appointments were brilliant
April 13, 2023
First two appointments were brilliant, put to back of list even though they said she would be first because of her needs. They said she could have water even though she was on thickener pre-med. Took too long to take her down to Opps. Waited 2 hours for pharmacy to bring up prescription and they forgot. No access down to pharmacy. No OT involved in daughters care.
Referral from GP took 5 weeks
April 13, 2023
1st time service referral from GP took 5 weeks, here for blood test.
Was very tired at the end
April 13, 2023
Waited for 6 hours at A&E and was very tired at the end.
Staff is good, friendly and informative
April 13, 2023
4 months ago I waited for a long time but today I hope for shorter waiting times. Staff is good, friendly and informative.
Outstanding treatment
April 13, 2023
First referral from Coventry hospital for broken hip at BCH. Outstanding treatment for daughter 10 years old. Visit today is check-up.
They make her relaxed
April 13, 2023
Coming since 4 months. Parking is worst. Very good experience as we come from Wythall. Best experience with staff especially blood testing as child has anxiety about this, but they make her relaxed.
Excellent treatment and follow up
April 13, 2023
My 2 years old daughter who was born at Women’s hospital had a (NWS) surgery at 3 days and had weeks stay there. Excellent treatment and follow up. Even though NHS is under staffed and under pressure but the service given in circumstances is wonderful.