Birmingham Childrens Hospital Healthwatch Birmingham

Referred within a week

January 4, 2024

Very good. We were referred on from an A&E doctor who got her an appointment for the week later. All has been on time and the doctor was very good, kind and informative.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Usually very good.

January 4, 2024

It's the second appointment for ENT. I ended up going private as the waiting time was meant to be 2 years. They are running late today. They are usually very good. Good with my son.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.

Scans and operation arranged within a week

January 4, 2024

My son is on ward 8 and currently having an operation which was scheduled as a priority as he is 2.5 years old. Everything was arranged within a week. He was referred from Sandwell. He had a CT scan within a day and had abnormal results and the operation was arranged for the following week. The hospital staff and everything has been really good.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Supportive nurses

January 4, 2024

Excellent. Regular check ups at endocrinology. They are supportive and good at problem solving. The nurses are even more supportive.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Always excellent

January 4, 2024

We have been going there for the last 3 years and the care and support provided has always been excellent.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Care has been excellent.

January 4, 2024

My daughter is has been under this hospital since she was born and the support and care provided has been excellent.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Everything is excellent

January 4, 2024

Excellent hospital and very good staff. From waiting times to treatment explanation. Everything is excellent.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

They booked an interpreter for me.

January 4, 2024

I visited the audiology department and had an in house interpreter with me. It was good and friendly. I got everything I needed. They automatically booked an interpreter for me. There were no problems. Everything was fine.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Long waits for blood tests

January 4, 2024

I had an appointment with the consultant which was on time but since we have been waiting over 1 hour so far for a blood test.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, but sorry to hear of your long wait for a blood test. We will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Thank you very much

January 4, 2024

The treatment, care and support received is second to none. Thank you very much.

Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.

Birmingham Childrens Hospital

Reviews (1201)

Referred within a week

Usually very good.

Scans and operation arranged within a week

Supportive nurses

Always excellent

Care has been excellent.

Everything is excellent

They booked an interpreter for me.

Long waits for blood tests

Thank you very much

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