Reviews (943)

No issues all good

April 13, 2023
Referred from Coventry hospital after a horse riding accident. Very quick referral process. No issues all good, communication been good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Communicate well about appointments

April 13, 2023
Very good, been here few times. Communicate well about appointments.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Really good

Oncology
April 13, 2023
Really good, on oncology ward for 5 months. Mum stayed around and was able to stay on ward on son’s bad days. Really nice staff and they let me know what was happening.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Doctors are kind

April 13, 2023
It’s nice and it’s got lots of colours and the doctors are kind.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Hospital been really good.

April 13, 2023
Been coming since son was 1. Really nice never had any problems, better than our own hospital. Come for audiology appointment. Hospital been really good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

We waited a few months

April 13, 2023
Good, Plastics and constructive, we waited a few months for the appointment but they are been good so far. They let me know what is happening with my daughters care.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Best Wishes, the Patient Experience Team.


Provider responded

I really struggled

April 13, 2023
Had some bad experiences in the past with appointments. Had a surgery last year, they told us to be here at 7am. Because son’s needs aren’t serious as some others, we were left all day and my son ended up having a meltdown. I really struggled.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Generally they are good.

March 31, 2023
There can be waiting issues but generally they are good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

They were really good

March 29, 2023
CESS team had put in measures for mental health support as soon as we were transferred from new cross hospital. They were really good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Felt very cared for

March 29, 2023
Used it quite a lot and had a stay at ward 10 for a week, felt very cared for. Communication was appropriate for someone of my age. Youth workers and physio’s were good. they speak to me rather then parents about my care. Nurses go above and beyond. House keeping would even check you in and tell you about things and sit & chat.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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