Reviews (1201)

They've been brilliant - can't complain

Ear Nose and Throat
January 2, 2024
All's been fine, we've not been waiting too long for the initial appointment. Son was seen and referred very quickly. I've had no issues so far. ENT have been very good, they've been brilliant, can't complain.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Brilliant care and kept in the loop

January 2, 2024
We've had a follow up appointment today. The initial appointment took a long time and had to chase them to get an appointment for the operation. We were referred on from the GP in Rugby and waited over a year before chasing it up and having the operation, which was day surgery. They were really good. The care has been brilliant and keeping us in the loop.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

All been amazing.

January 2, 2024
The follow up has been amazing, it's all been amazing. Son had an accident and we ended up in ICU then was transferred to ward 10. We've been today for a follow up appointment. Was transferred from Coventry Hospital to the hospital, and it was great.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Hospital keep an eye on her

January 2, 2024
The appointment has been okay. Staff so far have been good. Didn't take a long time to get an appointment. The department do keep an eye on her.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Hospital is always good

January 2, 2024
The hospital has been good. Always come with my daughter. They are good and explain things to me. Sometimes we go to A&E and wait 2 or 3 hours, but that's alright.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Been waiting 6 months for a referral

January 2, 2024
My daughter was referred 6 months ago and we are still waiting for any response from them.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

No dentists for emergencies

January 2, 2024
My daughter broke her front teeth and I took her to A&E. They don't have any emergency dentist.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Given antibiotics for a chest infection

December 19, 2023
I took my daughter there and they gave her antibiotics. They said it was a chest infection. One that was re-occurring and gave her days of antibiotics to sort her out and now she is fine. The nurse said to get an appointment there a week later to check that the chest was clear.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Nothing short of amazing

December 14, 2023
My son is seen regularly here for various things. They have been nothing short of amazing. They are helpful. The play workers are friendly. Brilliant. They keep him calm for appointments and they know what their doing.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Never had any issues with them

December 12, 2023
Great care at the Children's. I've never had any issues with them. I am waiting for my daughter to be transferred over to adult services which has taken longer but that's not down to the hospital. They have been as helpful as possible.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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