Reviews (1504)

Waited a year for an urgent appointment

July 23, 2024
Were still waiting for the urgent appointment for my daughter. It's taken a year so far.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience and that your daughter is waiting for an appointment . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Waiting times are long.

July 23, 2024
It's really bad as waiting takes a long time.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience . Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Good.

July 23, 2024
It was good.
Anonymous

Very supportive and well informed.

Paediatrics/children services
July 22, 2024
We were referred to Children's for further tests and assessments. The staff at paediatrics clinic are very supportive and well informed.
Anonymous

Care and treatment was excellent.

Ear Nose and Throat
July 22, 2024
My son was treated there for an ENT related issue. The care, treatment and support provided to him was excellent.
Anonymous

A few hours wait

Accident and emergency services
July 16, 2024
We had a few hours wait but did what they had to do. All seemed to be okay and still got her to bed for a reasonable hour.
Anonymous

Excellent treatment for my daughter

July 16, 2024
Excellent care and treatment provided to my daughter over the years for her special condition.
Anonymous

Referral took ages

July 16, 2024
My son has bow legs and he was referred in a timely manner to Good Hope for physiotherapy. The consultant at the Children's was very friendly and helpful . The referral took ages and there was a lack of communication.
Anonymous

Long waits for referrals to CAMHS

July 16, 2024
They got CAMHS involved for my daughter but it took such a long time.
Anonymous

Seen within a couple of hours.

Accident and emergency services
July 15, 2024
I took my granddaughter to A&E. There was a little wait but were seen within a couple of hours, which I think is okay.
Anonymous

Leave your Feedback


Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

Share this rating