Reviews (1201)

Good staff and not long waiting times.

November 27, 2023
Quite good. It's not easy to find parking and it is very expensive. I got all the appointments at the right time. Its is always good here. I have been coming for 4 years. You wait around 10 minutes and then you get taken in to your appointment. Staff are very good and friendly.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Very good hospital but parking needs sorting.

November 27, 2023
I took my sister to the hospital. The service and environment is very good but the waiting time is too long. The parking needs to be looked at and needs improving. Getting a patient parking space is so hard each time we come to the hospital.
Rahda Begumrumi

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Quick and nice staff

November 27, 2023
The service was quick and the staff members were nice and relaxed. I didn't find it easy to get somewhere to park my car so I think it should be looked into.
Sarah

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We apologise for the issues you have faced with parking, but are glad you had a positive experience at the hospital and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Wonderful hospital

November 27, 2023
The hospital has been wonderful and my daughter likes it here. We have not experienced any disappointment.
Romah Geoffrey

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Very efficient and friendly.

November 27, 2023
I have been using the hospital for about 3 years. They are very efficient and friendly. The parking needs to be improved. If they could have a massive 3 storey parking facility that would be nice.
Stacey

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We apologise for the difficulties you have faced with parking but are glad you had a positive experience at the hospital and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Helpful staff, clean and bright.

November 27, 2023
The service has been quick and staff have been helpful. The area has been clean and bright and the children's play as well. The parking needs to be improved.
Shyrina

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Moved around a lot whilst staying here

November 27, 2023
The hospital should provide more beds as we were constantly moved around during the stay in hospital and this was very stressful considering my daughters tender age.
Chelsea Ward

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to hear that you were transferred on a number of occasions. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Several departments treating my daughter

November 27, 2023
I have been using this facility for about 7 months now. The hospital have several departments that have been taking care of my daughter and have been watching over her.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust.

Best Wishes, the Patient Experience Team.


Provider responded

Clean and comfortable hospital.

November 20, 2023
The consultants are brilliant. The hospital itself is clean and comfortable.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear that you felt the consultants were brilliant and that you found the hospital to be clean and comfortable.

Best Wishes, the Patient Experience Team.


Provider responded

A very supportive and helpful service.

November 20, 2023
A very supportive and helpful service. The staff are are very helpful and they go out of their way to help the patients.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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