Reviews (943)

Happy

December 6, 2022
The staff are good. They listen to me, I'm happy here.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Cleft team are helpful.

December 6, 2022
The hospital is good, doctors are good, everybody is helpful. The cleft team are very helpful. All the time they give you information and the nurse phones me from the cleft palate team and asks if my daughter needs anything.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

It's okay seeing the doctor

December 6, 2022
It's okay, but its kind of long for them to call your name for the appointment. It's okay seeing the doctor. They let me know what is happening.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a mostly positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Wonderful service

Paediatrics/children services
December 1, 2022
I have been attending for many years. The staff make the children feel at ease; they have colouring sheets and crayons for waiting children and generally have an affable demeanour. There can be a wait if you are using several services with the one appointment, however, the experience has been very positive and we are most fortunate to have this service for our children.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Always crowded but they help me

December 1, 2022
That place is always crowded. So you end up spending the whole day there. Usually can take up to 6 hours. They do help me when I go there, and my daughter.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

He gets what he needs

November 24, 2022
He gets what he needs. He has a good team and a good paediatrician.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Can wait a long time for blood tests

November 24, 2022
Referral from GP. Been for blood tests and no issues with pediatrician or waiting or getting through. Can wait a long time for blood tests.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Really good

November 24, 2022
Really good, waiting times can be longer but continuity of seeing the same doctor definitely got the help I needed.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Its good

November 24, 2022
Its good they tell me about appointments and explain what’s happening.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

They communicate well

November 24, 2022
Its alright they communicate well about appointments. Kept me update with what’s going on.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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