Reviews (1201)

Provided very good treatment

September 20, 2023
They have provided very good treatment to my son. He was an inpatient for few weeks over there.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience.

Best Wishes, the Patient Experience Team.


Provider responded

Friendly staff, good follow up.

September 8, 2023
They're good. Staff are friendly, the follow up is good, they send us letter, text messages and emails about appointments etc, they're really good. Communication is useful with knowing what's what.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Long wait for repeat blood test

September 7, 2023
Had blood tests at the hospital. I was ridiculous, they wanted the blood repeated after 6 weeks yet they've still haven't sent an appointment.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you have had a negative experience .

Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

Waited 5 months for appointment

September 1, 2023
Been good, not been waiting long today but waited 5 months for appointment. Staff have been good and helpful. They answer all the questions we had.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Communication is good

September 1, 2023
Been okay, communication is good they contact us through emails, texts and letters. Staff has been lovely. Referred on to ENT by GP in November but given an appointment in August. But they did warn us that there would be a wait at the time of referral.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Generally okay

September 1, 2023
Been here few times, generally okay. Come to outpatients gastroenterology. Communication been really good. Seen straight away and doctor was really good. Very thorough didn’t rush. Listened to us and service was really good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Staff will point us in the right direction

September 1, 2023
Been here a few times. Staff will point us in the right direction. Gastro department communication is quite good. Bloods were pretty straight forward, no long waits. Good hospital.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Really happy with the hospital

September 1, 2023
Been coming since he was born. Come regularly for appointments. Had a few hospital stays, really happy with the hospital. Good communication. It’s all easy. Send messages for reminders of appointments.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Good hospital

September 1, 2023
Good hospital. Really good. Dentistry department good at giving appointments and keep on top of care.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with Dentistry.

Best Wishes, the Patient Experience Team.


Provider responded

Staff has always been very good

September 1, 2023
Not too bad. Rather come here than other hospitals. Got appointment for blood test. Staff has always been very good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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