Reviews (1504)

Consultants listen to our concerns

Outpatients
April 29, 2024
The epilepsy clinic always runs on time and the consultant listens to our concerns and explains everything very well.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the team.

Best Wishes, the Patient Experience Team.


Provider responded

Taken great care of my son

unknown
April 29, 2024
The heart unit have taken great care of my son over the years. Excellent staff, especially the nursing team, very helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Heart Unit team.

Best Wishes, the Patient Experience Team.


Provider responded

2 hour wait but referred on for treatment

Accident and emergency services
April 29, 2024
I waited for 2 hours in A&E but was seen by a very kind and helpful doctor who referred me to ENT for further support.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Emergency Department team.

Best Wishes, the Patient Experience Team.


Provider responded

Treatment explanation was great

Ear Nose and Throat
April 29, 2024
We just had a very good appointment with the consultant. The treatment explanation was great.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the ENT team.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent care at dermatology

unknown
April 29, 2024
Excellent care and treatment at dermatology during and after covid.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with Dermatology.

Best Wishes, the Patient Experience Team.


Provider responded

I give them 5 stars

Outpatients
April 29, 2024
I will give them 5 stars for the high level of care and treatment provided at orthodontics.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the Orthodontics team.

Best Wishes, the Patient Experience Team.


Provider responded

Excellent care and treatment

unknown
April 29, 2024
Excellent care and treatment provided by very kind and helpful staff. At times clinics don't run on time and we have to wait for a long time.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, though we are sorry to learn that you have experienced long waits. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Always a long wait for blood tests

unknown
April 29, 2024
We were seen by the consultant on time but are waiting for blood tests. Waited for 70 minutes so far. It is always a long wait for bloods.
Anonymous

Very good communication

unknown
April 29, 2024
Very good staff. Communication with other services is very good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience

Best Wishes, the Patient Experience Team.


Provider responded

5 out of 5

Accident and emergency services
April 29, 2024
I broke my leg in an accident. They fixed my leg really good. 5 out of 5 service. I also come for check ups and the waiting time is usually 5 minutes.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share your feedback with the team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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