Reviews (1201)

Student doctor was quite nice

Ear Nose and Throat
June 1, 2023
Student doctor was quite nice. Took advice from senior doctor. Said 6 months for operation. Came at 9:45am been an hour appointment. It’s been reasonably good. Advice was also given for if she has any pain in the meantime as I was worried. But they have been good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Never had to wait long for appointments

June 1, 2023
Third time coming. Never had to wait long for appointments and the staff are good. Greeted well by the doctors. Good service.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Receptionists have been good

June 1, 2023
Son holds his breath and has other issues. they are seeing him today. He will also have a blood test. Receptionists have been good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to have received your positive feedback and will share this.

Best Wishes, the Patient Experience Team.


Provider responded

No parking close by

June 1, 2023
Everything is really good. No parking close by having to pay a fortune in parking. Staff have been good though. Hospital easy to find. He usually go to Coventry hospital but after the accident our son has follow up appointment here.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Good hospital

June 1, 2023
Good hospital, sometimes can wait long for the bloods, but the staff are good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

It can take weeks to get an appointments

June 1, 2023
Sometimes it can take weeks to get an appointments or it can take months. That I find a struggle. The staff are nice though and helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Didn’t take long to get appointment

June 1, 2023
Gone above and beyond. Didn’t take long to get appointment. Referred my son for ADHD to hospital. Staff and communication has been brilliant.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Amazing work

June 1, 2023
Amazing work - miracles. All departments (Genetics, Heart, Dentistry, upper hand & limbs and Pediatrics) are brilliant. The thing that stands out for me is they just don’t care about the patient, they care about the family too. They ask how we get on and our wellbeing.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Everything fine, nice nurses

June 1, 2023
I was last in around a year and a half ago and had an operation on my heart. Everything was fine. Nurses were nice. Then they transferred my care over to the Queen Elizabeth hospital.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Very long at A&E

May 30, 2023
Very long at A&E. Waited 7 hours, poor communication not updating and telling us how long the wait is. Just not helpful. Had to wait for a callback. 3 hours for a doctor to call back and then booked an appointment with walk in clinic, they were very helpful.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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