Birmingham Childrens Hospital
Feedback Rating
Based on 1201 reviews
Reviews (1201)
Really good, saw quickly. Good follow up.
June 12, 2023
We're here seeing neurosurgery today, they're really good. We were in A&E 3 weeks ago and they were really good. We got seen really quickly. We were given a timeslot from NHS 111 and waited 20 minutes before moving from reception to a bed and seeing various Doctors and Specialists. We say a neurosurgeon who then arranged this appointment for today. Not a complaint but, it would be better to have a letter sent out so we had something to go by. The last doctor we saw in A&E said she'd ring us in the morning with a follow up appointment, and she did.
Brilliant and reassuring
June 9, 2023
They were brilliant, they were reassuring and said that I'm her mum and I know best.
Waiting a long time
June 9, 2023
All good no worries. Was referred from the doctors. We've been waiting a long time today, been waiting an hour for the appointment.
Good communication
June 9, 2023
I was referred a few months back and it took a while. I'm still waiting to have my 6 month check up. They did communicate with me and tell me there would be a wait. They said in the meantime, if I needed anything, I should contact the GP. They're good in general and they communicate well in the meantime.
Saw my daughter really quickly
June 7, 2023
My daughter was seen really quickly. They helped her and were really professional. They let us know what was happening with the wait as much as they could.
Well organized
June 1, 2023
Well organised with daughter been coming for 3 months after GP referred for skin condition, which is being monitored. I am living in UK for 13 years finding no problem with health services over that time.
Very efficient
June 1, 2023
Very efficient, daughter has been seeing the consultant for the last 5 years.
They were quite understanding
June 1, 2023
Referred by GP to consultant. No complication, they were quite understanding. We were late but consultant will be able to see her today.
The treatment team was amazing
June 1, 2023
It’s alright here. They would talk to me and the play workers were really good. The treatment team was amazing and had a connection with him, they build that rapport and spent time with him.
They were short staffed
Oncology
June 1, 2023
Really good experience at oncology. They kept us well informed. They have been really good but a lot of time they were short staffed . Chemo was always done on ward 18 / 19 but when his temperature spiked he would need to be brought into A&E and transferred to ward 18 / 19 but with low staffing levels couldn’t send him to oncology ward. Staff were always on the wards but they weren’t specialized.
