Reviews (838)

Pharmacy very expansive

February 20, 2020
Sent by doctor with scan. Overweight, easy process no problems. Pharmacy very expansive.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is great to hear that you experienced no issues and that your visit was a quick process. Please be assured that your feedback is invaluable and we will share with the trust that you felt the pharmacy was very expensive. Best Wishes, Patient Experience Team.


Provider responded

Very good

February 20, 2020
Very good. Really looked after well. Good care nice staff. Toilets could be better. They smell and are not clean.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. We are pleased to hear that you and your family have received very good care as you were looked after well and the staff were friendly. It is very disappointing that the toilets were not clean. Please be assured your feedback is invaluable and we will share your comments with the manager of the Outpatients Department and also with the Domestics Team. Best Wishes, Patient Experience Team.


Provider responded

Children’s hospital very good

February 20, 2020
Children’s hospital very good – no problems. Parking no problem at B4 car park.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is wonderful to hear that you and your family received very good care from our hospital and that you did not experience any issues with car parking. Best Wishes, Patient Experience Team.


Provider responded

Efficient staff and On time appointments

February 20, 2020
Efficient staff, On time appointments.
Procedures brilliant (same clinician since birth) consultant good.
Lots of play facilities.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is fantastic to hear that all appointments have been on time and that your family have received brilliant care. It is great that there are lots of play facilities available as we recognise the importance of keeping our patients mentally stimulated and occupied whilst waiting for their appointments. We will share your lovely feedback with the Main Outpatients Department. Best Wishes, Patient Experience Team.


Provider responded

Happy with service

February 20, 2020
Happy with service. Appointments regular and waiting time acceptable over the 13 years of consultations and procedures for child condition.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is wonderful to hear that you and your family have been happy with the service and level of care that has been provided over the 13 years that you have been visiting our trust. Best Wishes, Patient Experience Team.


Provider responded

Good nurses and consultants

February 20, 2020
Nurses good.
Consultants good.
Over last four years.
Advice good on diet.
Medication has improved her condition.
Procedures have helped to find the answers.
Friendly reception and waiting.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. We are pleased to hear that your family has received good care over the last four years and that the staff have been supportive and friendly. It is great to hear that the advice, medication and procedures provided have helped. Best Wishes, Patient Experience Team.


Provider responded

Brilliant care

February 20, 2020
Brilliant care
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is wonderful to hear that your family has received brilliant care. Best Wishes, Patient Experience.


Provider responded

Staff were brilliant

Cancer services
February 19, 2020
My son has been under Birmingham Childrens Hospital since 2014 when he was diagnosed with T cell lymphoma aged 2. Very traumatic diagnosis. Team in oncology were brilliant helped get him better (almost 2 years of treatment now). Very patient with him, always here if we had any worries/concerns. Caring People. Also been under physiotherapy, eye department, respiratory all again brilliant.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is lovely to hear that the staff in Oncology have shown compassion and understanding during a difficult time for your family as they have been supportive and have been able to answer any worries or concerns you have had. It is also good to hear that Physiotherapy, Eye Department and Respiratory have provided your son with brilliant care. We will share you kind words with the relevant teams to ensure they receive praise and recognition. Best Wishes, Patient Experience Team.


Provider responded

Friendly with good facilities and advice.

Outpatients
February 19, 2020
Friendly place. Activities for waiting with child good. Appointments acceptable. Consultants advice and treatment good. Mum being reassured about child's condition but would like to see things moving. Child has been coming for 1.5 years.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. We are pleased that you are happy with the facilities and care provided from the trust. We will share your kind words with the manager of the Outpatients Team.


Provider responded

Whenever I visit this hospital it’s too busy

February 11, 2020
Whenever I visit this hospital it’s too busy. They should have faster lifts and cheaper parking provision.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. Unfortunately our hospital will always be busy with many patients and families visiting to receive care and treatment. Please be assured your feedback is invaluable and we will share your suggestions for improvements regarding the lifts and parking fare. Best Wishes, Patient Experience.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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