Birmingham Childrens Hospital
Feedback Rating
Based on 838 reviews
Reviews (838)
Very caring and professional
Outpatients
December 16, 2019
First came to this hospital in 2003 found doctors & nurses to be very caring, professional and find the same caring attitude in 2019.
Waiting times are short
Outpatients
December 16, 2019
The ticket system is good and waiting times are short.
Excellent staff / Excellent Communication
Outpatients
December 16, 2019
At this trust, all the staffs that attended to my son were excellent, empathetic and professional. Excellent communication was demonstrated regarding the procedure.
Very understanding and caring staff
December 16, 2019
BCH has been truly amazing and efficient regarding the treatment of our son's spinal tumour. Very understanding, patient, supportive and caring staff.
Very pleased by the service received
Outpatients
December 16, 2019
Very pleased with the way they deal with their patients. Only thing that they didn't keep to was the follow up appointment after my son was admitted to hospital. He should have been seen three weeks later but the appointment was two months after. The facilities are very good.
Excellent service
December 16, 2019
Excellent service and great care.
Good service and respectful staff
Outpatients
December 16, 2019
Good service and respectful staff. Plenty of help and support available. Excellent doctors and nurses.
Everything good apart from parking
December 16, 2019
Everything good apart from parking. Exceptional staff, convenient location and great facilities.
Outpatients department is very clean
Outpatients
December 16, 2019
Outpatients department is very clean, with nice seating and other facilities. Everything is very well signposted and reception staff are excellent.
Service provision and quality has improved
December 16, 2019
I've been coming to this hospital for my kids for the last five years. The level of service provision and quality has improved a lot in last five years. Their customer service & reception team are very good. They inform you about everything and are ready to help.