Birmingham Childrens Hospital

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is marvellous to hear that your family have always experienced an excellent level of care from our staff. We hold our trust values in the heart of the care we provide to our patients and families. So therefore we are honoured to know that you think we are the hospital that is 'the best in Birmingham' because it is our goal to be the best hospital to receive care. We will share your kind words with the team to ensure their hard work and dedication is recognised. Best Wishes, Patient Experience Team

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is tremendous to hear that your family have experienced great treatment from our staff during the past year. It is wonderful to hear that the staff provide you with excellent communication and that you find the interactive activities provided for children useful. We are also pleased to hear that you are happy with the standard of cleanliness in the hospital. We will share your kind words with all teams to ensure their hard work and dedication is recognised. Best Wishes, Patient Experience Team

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is wonderful to hear that your family have always experienced a very good level of care from our staff, during each visit to the hospital. We are delighted to hear that you are pleased with our play facilities and we will share your kind words with the team to ensure their hard work and dedication is recognised. Best Wishes, Patient Experience Team.

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is excellent to hear that your son has received fantastic treatment from our staff. We will share your lovely feedback with the team to ensure their hard work and dedication is recognised. Best Wishes, Patient Experience Team.

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is lovely to hear that your family have always experienced fantastic care from our staff. We are happy to hear that you have found our appointment booking service to be accommodating to your requests. It is disappointing to hear however, that the appointment waiting times and the supply of hand gel in some areas of the environment did not meet your expectations. We will share your invaluable feedback with senior management so they can look at any necessary improvements that can be made regarding waiting times and we will highlight the importance of replenishing the supply of hand gel in the waiting area. If you would like to share more specific details with us please contact the Patient Advise & Liaison Service (PALS team) on 0121 333 8403, or alternatively via email on. Best Wishes, Patient Experience Team.

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is wonderful to hear that you have received excellent care and that staff have communicated really well with you. We will share your kind words with all teams to ensure their hard work and dedication is recognised. Best Wishes, Patient Experience Team

Thank you for taking the time to share your feedback of your experience at Birmingham Children’s Hospital. It is delightful to hear that your family have always experienced a high level of care from our staff during your visits to the hospital. We will share your kind comments with all teams to ensure their hard work and dedication is recognised. Best Wishes, Patient Experience Team

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is amazing to hear that your family have always experienced excellent care from our staff. We are glad to hear that you found the mobile phone charging unit beneficial. It is disappointing to hear however, that the toilet facilities and some areas of the environment did not meet your expectations. We will share your feedback with senior management so they can look at any improvements that can be made. If you would like to share more specific details with us please contact the Patient Advise & Liaison Service (PALS team) who will be happy to help on 0121 333 8403, or alternatively via email on bwc.pals@nhs.net. Best Wishes, Patient Experience Team.

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is lovely to hear that your family have always experienced a brilliant level of care from our trust. We are pleased that the staff from multiple teams have been accommodating with appointments during your visits to the hospital. We will share your kind words with the team to ensure their hard work and dedication is recognised. Best Wishes, Patient Experience Team

Thank you for taking the time to share your feedback of your experience at Birmingham Children's Hospital. It is wonderful to hear that your family have always experienced excellent care from our staff. We are pleased that staff thoroughly explain the plan of care of treatment each time to ensure you understand your sons care pathway. We will share your kind words with the team to ensure their hard work and dedication is recognised. Best Wishes, Patient Experience Team