Reviews (1201)

Play through service helped him

February 28, 2023
My 7 years old copes really well with using the service, play through service helped him with coping with the appointment process. So he lets them take his blood pressure and understands more what’s going on.
Michelle Frakin

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear that you had a positive experience.

Please be assured that we will share your kind feedback with the play through service.

Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Been fine

February 28, 2023
Been fine, straight in to see doctor. Straight out , not much waiting.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear that you had a positive experience.

Thank you again, best Wishes, the Patient Experience Team.


Provider responded

Pain trying to get here

February 28, 2023
Pain trying to get here, hoping daughter will be discharged. Never had a problem, explain everything well. They send letters and reminder text messages about upcoming appointments.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your kind feedback to Healthwatch in relation to our Trust. We’re so glad to hear that you had a positive experience.

Thank you again, best Wishes, the Patient Experience Team.


Provider responded

Doctors are okay

February 28, 2023
I don’t like the needles, nurses and doctors are okay.
Anonymous

Reply from Birmingham Childrens Hospital

Good morning,

Thank you for taking the time to share your positive feedback to Healthwatch in relation to our Trust.

Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Fine and well organized

February 28, 2023
Fine and well organized. Communicate well with us and let us know what’s going on.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear that you had a positive experience when attending our hospital.

Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Car park not easy

February 28, 2023
Car park not easy, other than car parking we like coming here. People at the Redditch children’s Centre interact with here well and they are very good. I like that they send paper and text message reminders for appointments.
Anonymous

They all speak & communicate with one another

February 28, 2023
Happy under new departments, they all speak and communicate with one another. He has a major operation next week and they have been communicating with what’s happening.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear that you had a positive experience.

Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Its fine and good

February 28, 2023
Come here quite often. Its fine and good. Find where we head to so easily and people are helpful. Letters are sent well in advance.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear that you had a positive experience.

Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Happy with experience

Ear Nose and Throat
February 28, 2023
Really good, under audiology and ENT. Happy with experience. Most people interact with 5 year old son very well. He was here for years and some staff still recognize him from many years ago.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear that you had a positive experience, and will share your feedback with the ENT and Audiology team.

Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Really good and helpful

Ear Nose and Throat
February 16, 2023
Really good and helpful. For appointment at ENT today but lots of staff off and they have no theater space, but said they will book another appointment.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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