Reviews (1201)

Really interactive with daughter

January 23, 2023
Good service. My daughter loves it, the painting and the colouring. They are really interactive with her. She likes going there.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Friendly staff

December 28, 2022
This hospital service is really good. The staff are nice and friendly.
Abdul

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Good hospital

December 28, 2022
Good hospital, let us know about appointments. I understand what they say to us.
Monika

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Okay

December 28, 2022
Easy to get here, the hospital is okay. I went to reception and they sent us here for blood tests.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Lovely receptionist

December 28, 2022
Receptionist was lovely. He was sent from another service to have bloods done. Booked online and made an appointment.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Good

December 28, 2022
Good, straight and simple. Explained things to me.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Efficient

December 28, 2022
Very efficient; understanding staff that listened to my concerns.
Naaser

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Nothing too much trouble for consultant

December 28, 2022
Hospital was brilliant. Had an issue in A&E where my daughter was discharged at 3am and was readmitted by 12pm the next day after speaking with the consultant. Nothing's too much trouble with consultant in the ENT department, She will see you when she can. Better care here than our local hospital.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Long wait for an appointment

December 28, 2022
Daughter has only seen a paediatrician once and I'm waiting a long time for an appointment. She was meant to have an appointment back in October, I got in contact with them and they said there's a long backlog to get an appointment.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

They were really good.

December 28, 2022
Had to do a hearing test, they put him to sleep and they managed to do it after 3 attempts. They were really good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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