Birmingham Childrens Hospital

We have been here before and they're fine. We didn't have to wait long to be referred from the GP to the hospital.

Came in for tonsillectomy and to have my adenoids removed. I had to stay for a week but they were really good and kind to me. The referral from my doctors to ENT at the hospital took around 8 months.

I was referred here from my doctors which took around 5/6 months for me to get an appointment.

We have been coming here for over 12 years and the service is exemplary when dealing with all our sons issues such as cleft palate. There has been no delays in his treatment, no problems with admin. Birmingham Children's Hospital is the number one choice. We attend many hospitals, but this one is the best.

My son likes coming here. The staff all interact well with my little one.

My doctors said my daughter needed a blood test and gave me a form to make a referral to the Children's Hospital to get an appointment for blood tests. I had to wait 2 weeks for an appointment and was given a time but when I got here today, I've had to take a ticket to wait to be called for a blood test. It defeats the object really.

Previous consultant left at Christmas, but I have only just been made aware of the new arrangements. I had complained to PALS to get the operation for my son and the continuation in service. But the people in the hospital have been great.

They have spent the last 2 years trying to get help for my child who is now 4 and they have only just been offered blood tests to see if my child is on the autistic spectrum. I cannot fault the care of our present pediatric services, but I wonder why help was so long in coming.

Consultants are brilliant. I have been coming here for over 12 years with my child but the administration lets us down, there have been numerous times where our appointments have been cancelled after we had already travelled a great distance, it just wastes time. Even today we've had to come for a consultation, we went back to the car park once it had finished and paid the parking fee, only to receive a text to say come back for blood tests, so we have to pay another parking fee.

They are really kind and make me feel at ease when I have to go here for my blood transfusions. The pharmacy at the hospital always has my medicines for me too.