Reviews (943)

They are brilliant

November 23, 2022
Come here every three months, they are brilliant. Couldn’t knock them. Telephone calls over Covid and if they see him when they can.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Good

November 23, 2022
Good because I know they’ll treat it and explain what’s going on.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Provided great support & help

October 26, 2022
In last 2 years they have provided great support & help to my 3 years old son.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you and your son had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Long wait at A&E

Accident and emergency services
October 26, 2022
Long wait at A&E whenever we have used it.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Very slow

Paediatrics/children services
October 26, 2022
Very slow to be honest. A&E - daughter went in and was waiting a few hours to be seen whereas son was taken by ambulance with breathing difficulties, and they saw him straight away. Kept him on a machine and kept a close eye on him.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

They were good, triage nurse was awful

unknown
October 25, 2022
They were good. Triage nurse was awful and had to put a complaint to PALs. Concerning she was a triage nurse seeing all these children in hospital
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Best Wishes, the Patient Experience Team.


Provider responded

Good

Radiology
October 25, 2022
My son had a MRI scan at 10 weeks old. Came back out. Scans clear, they were good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you and your son had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Very nice

Accident and emergency services
October 25, 2022
My son burnt himself but the staff were very nice. They were really good with him.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you and your son had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Staff was extremely helpful

October 21, 2022
When my son was born 2 years ago, he was in ICU for 6 weeks before making excellent recovery. Staff was extremely helpful and supportive.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you and your son had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Hospital is excellent

October 21, 2022
I've been coming here for 4 years for my daughter’s treatment. This hospital is excellent.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you and your daughter had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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