Birmingham Childrens Hospital

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Based on 1504 reviews
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NHS patients accepted

Reviews (1504)

I was happy with the referral time.

June 5, 2024
Referred from Coventry hospital 3 months ago to audiology, I was happy with the referral time. They have a drawing desk for children too.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.

Provider responded

Don't know how long the wait will be

June 5, 2024
We were referred from the doctor. It has taken 4 to 5 days to get an appointment for a dietician. It is quite busy and we have been waiting more than an hour. There has been no communication about how long the wait will be.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.

Provider responded

Happy so far

Paediatrics/children services
June 5, 2024
It's been alright. They see us on time. The referral from London was quick. I am happy with communication here so far.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Really quick

Accident and emergency services
June 5, 2024
I was told to go to A&E as the doctor was on leave. They were really quick and told us we needed to see ENT which was a bit long winded but we haven't had to wait too long.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.

Provider responded

The care is always excellent at ENT

Ear Nose and Throat
June 5, 2024
ENT have been very good with my daughter who has been having re-occurring ear infections. I can call them and they always fit her in. The care is always excellent. I can't fault them.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with ENT. Thank you again!
Best Wishes, the Patient Experience Team.

Provider responded

A very long wait at A&E

Accident and emergency services
June 3, 2024
My daughter had an asthma attack. I took her to A&E at 6pm and she was seen by a doctor at 12AM. A very long wait with limited support.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We Apologies for the wait and will share on your feedback.
Best Wishes, the Patient Experience Team.

Provider responded

Helpful staff

Outpatients
May 29, 2024
My son received excellent dental care. The dental team is very kind and helpful.
Anonymous

Excellent care.

May 29, 2024
My 12 year old son is under the eye clinic. They have provided excellent care. During covid there was a lapse in care but it's back to normal now.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback eye clinic. Thank you again!
Best Wishes, the Patient Experience Team.

Provider responded

A fast service

Outpatients
May 28, 2024
My daughter was sent there for blood tests. They arranged it quickly and sent the results back to the GP quickly too. All was normal. Good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience . Thank you again!
Best Wishes, the Patient Experience Team.

Provider responded

They need more A&E staff

Accident and emergency services
May 28, 2024
I went to A&E twice for my 2 year old son. Staff are good and helpful but the waiting time is too long. They need more staff.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.
Best Wishes, the Patient Experience Team.

Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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