Birmingham Childrens Hospital
Feedback Rating
Based on 1416 reviews
Reviews (1416)
Very good communication
unknown
April 29, 2024
Very good staff. Communication with other services is very good.
5 out of 5
Accident and emergency services
April 29, 2024
I broke my leg in an accident. They fixed my leg really good. 5 out of 5 service. I also come for check ups and the waiting time is usually 5 minutes.
Blood tests were fast this time
Outpatients
April 29, 2024
I have been here before with my son for blood tests and they are very fast. Nice people and staff. Last time we waited for some time but usually it is alright.
Waiting times can be long.
Ear Nose and Throat
April 29, 2024
Been to ENT before for the same thing. The service has always been the same, average, just fine but the waiting times are always a problem. I came at 10:40 and they called me at 11:15, now I am waiting for the consultant.
Liked the staff's sense of humour
unknown
April 29, 2024
I have an appointments for my throat and the service was fine and average. The staff were helpful and I liked their sense of humour.
Hearing department has always been bang on
Outpatients
April 29, 2024
Everything is fine. We have been to hearing and plastic department. Plastics had to separate my daughter's fingers and they were meant to do a follow up but never did it. She had bloods taken and we never got the results. The hearing department has always been bang on.
Referred quickly
unknown
April 29, 2024
Referred onto the hospital from the paediatrics team. It's taken a week. I found my way around the hospital fine.
Good facilities for children
unknown
April 29, 2024
You can wait a while for prescriptions and could do with a nicer space to wait. There is lots of entertainment for the children. They could do with providing nicer snacks for people with allergies as there isn't a great selection.
There can be delays in departments
Outpatients
April 29, 2024
They are good and keep to appointments. Sometimes there are delays. Dermatology could be quicker to be seen. For eczema by the time there is a flare up and he is seen it can get better beforehand. There has been delays in the asthma department. We have been twice and they still haven't decided if she has asthma or not. A doctor should be able to tell us.
Quite quick.
unknown
April 29, 2024
Fine, no problems. It's been quite quick. We were straight in. The doctors have been ever so good. They keep to the time and even saw us last time when I was a bit late.
