Reviews (943)

Good experience

March 29, 2023
Good experience, blood test for daughter, can be a bit of a wait for blood texts but they keep us updated.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Its been fine

March 29, 2023
Its been fine. Previously been here brought other daughter here, was happy with the care. Bloods take a bit long. See people come out and long wait to go back in could do with more information on what’s going on. Appointment was at 10:20 and been waiting a while.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Blood test, quite quick

March 29, 2023
Blood test, quite quick. They have been waiting for treatment at hospital for 4 years. They have treated him very well.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Been ages ago

March 29, 2023
Been ages ago but today really quick. Doctor was really nice, good rapport with my daughter. Made her feel comfortable. Pediatricians seems to be really efficient here. Really good service.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

It is good

March 29, 2023
It is good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Some of nurses are quite rude

March 29, 2023
Some of nurses are quite rude, stayed for month. Nurse kept going on telling me, I couldn’t use my phone. Come for x-ray and now waiting to see the doctor. I have been waiting for 30 minutes.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Comes quite regularly

March 29, 2023
I come quite regularly, at least once a year to hearing department. Doctors interact really well with her. Send emails and letters about upcoming appointments and explain things well about her care. You can’t fault them really. Had hearing problem, seen consultant and now waiting for setting changed on hearing aids. I have to wait for appointments, which is fine.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Keep us updated

March 29, 2023
Brilliant, consultants are good. Keep us updated about daughter’s care and answer everything we want to ask.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

It’s been okay

March 29, 2023
It’s been okay. Sometimes a bit of a wait but it’s always okay. They send letters about appointments.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Long waits for pharmacy

March 29, 2023
Long waits for pharmacy, put prescription in before an appointment and not ready when we have finished up. Can wait up to 40 minutes for appointment.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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