Reviews (1201)

Well organised and tidy

January 3, 2024
Been a few a times, they've been really nice. Everybody is really polite and everything is clean and tidy. The chemotherapy service and all services, have been really good. Everything has been well organised, it was always all set up and ready to go. We were originally in Worcester and they sent her to the Children's.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Brilliant

January 3, 2024
Brilliant so far, check in itself is great. Just want to get our daughter sorted, feel like she's in the right place now.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Long waits for blood tests

January 3, 2024
My appointment with the consultant is always on time but I have to wait for a long time for my blood tests.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, but sorry to hear of the long wait for your blood tests. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Good communication, everything runs well.

January 3, 2024
It's been really good. The communication is good, they ring me and I can contact someone if I need to. Everything runs quite well. They give us an appointment in good time so we can make arrangements to come.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Blood tests can take a while, good today.

January 3, 2024
Very good, quick referral. Come for blood tests today and there's been no long waits today either. It can usually take a while, but it's been good today.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Everything been really good, planned well.

January 3, 2024
Appointment didn't take long today as it was a follow up appointment. It was all planned well as appointment had to happen in a certain time. The GP referred us onto the hospital originally. Everything with the operation and everything else has been really good.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

They were very good with my son

January 3, 2024
I took my son there when he was ill. We waited for hours. They were very good with him and checked him over. They made sure he was okay.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

All very good

January 3, 2024
Good care, no long waits for the care and no long waits for the appointment. All very good!
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Very accommodating and organised

January 3, 2024
It's all been good, the staff are polite, it's well organised and lots to do for children whilst waiting. We've not been waiting a long time for the appointment. If you phone the reception staff, they're really good at sorting you out. Inpatient care has been really good and because we live so far away, they're always very accommodating.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Been waiting 3 months so far

January 3, 2024
We have been referred here by our GP. We have been waiting for over 3 months for an appointment with the specialist doctor.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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