Reviews (160)

Caring staff

December 9, 2024
I was referred for a check up. The staff were very caring and helpful.
Anonymous

Very kind and helpful trainee

December 9, 2024
Excellent dental care and treatment provided by a very kind and helpful trainee dentist.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for telling us about your experience at Birmingham Dental Hospital, it's very much appreciated. If you'd like to tell us more about the dental trainee you saw, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Wonderful dentists and helpful staff

December 9, 2024
I received advanced dental treatment from a wonderful dentists. The staff were also very helpful.
Anonymous

Reply from Birmingham Dental Hospital

Thank you so much for taking the time to tell us about your experience at Birmingham Dental Hospital. If you'd like to tell us more about the type of treatment you received so that we can share your feedback with the staff, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Great! Extensive investigations.

Oral and Maxillofacial Surgery
December 6, 2024
First class treatment my student. Another dentist and very effective x-ray Lady.
Only thing missing was hot drink.
Then went down stairs for my wisdom tooth to be taken out, today 6th December. They did a great job and all three dentists were very kind. On all my appointments, my questions were answered very well.
Well done to all.
Big thank you for your wonderful treatment of me. I was so impressed with the student. He called me late evening with further information of my treatment. He was so lovely.
Mrs. Vaneta Morrison

Reply from Birmingham Dental Hospital

We're really pleased to hear about your positive experience at Birmingham Dental Hospital, and your feedback will be shared with staff.

Patient Experience Team


Provider responded

Really nice people

December 3, 2024
I got my braces done here. I don't think I waited that long for the appointment to come through. They take extra good care of my teeth. They're very good in there. Really nice people.
Anonymous

Reply from Birmingham Dental Hospital

Thank you so much for your feedback, it's very much appreciated and will be shared with staff.

Patient Experience Team


Provider responded

A wonderful dentist

December 2, 2024
I was treated there for a gum infection by a wonderful dentist. Excellent care and treatment.
Anonymous

Not a good experience

November 12, 2024
Not a good experience as my appointment was for 10am but I have now been waiting for 1 and a half hours. That costs me more in parking charges having to wait so long.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback, and we are very sorry your experience at Birmingham Dental Hospital was not a positive one. If you'd like to tell us more, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Lovely, a nice environment

November 12, 2024
The check in staff are lovely. It's a nice environment too.
Anonymous

Reply from Birmingham Dental Hospital

Thank you so much for your feedback, it's very much appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Same thing happened last time.

November 12, 2024
Nothing has been done since 7am and now it's 11am. I have seen a student they said I needed an x-ray. We ran out of time last time and it's the same this time. It's a waste of time and they repeated the same thing so it will happen again next time. There needs to be better ways to manage patients.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your experience at Birmingham Dental Hospital. If you'd like to give us more detail, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Good

November 12, 2024
It's good. Sometimes doctors are not always on the same page which tends to delay procedures.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback, it's very much appreciated. If you'd like to tell us more about your experience and the service you were treated by, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

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Birmingham Dental Hospital

Contact

0121 442 5626

5 Mill Pool Way
Birmingham
West Midlands
B5 7EG

Location

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