Reviews (156)

Really nice people

December 3, 2024
I got my braces done here. I don't think I waited that long for the appointment to come through. They take extra good care of my teeth. They're very good in there. Really nice people.
Anonymous

A wonderful dentist

December 2, 2024
I was treated there for a gum infection by a wonderful dentist. Excellent care and treatment.
Anonymous

Not a good experience

November 12, 2024
Not a good experience as my appointment was for 10am but I have now been waiting for 1 and a half hours. That costs me more in parking charges having to wait so long.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback, and we are very sorry your experience at Birmingham Dental Hospital was not a positive one. If you'd like to tell us more, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Lovely, a nice environment

November 12, 2024
The check in staff are lovely. It's a nice environment too.
Anonymous

Reply from Birmingham Dental Hospital

Thank you so much for your feedback, it's very much appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Same thing happened last time.

November 12, 2024
Nothing has been done since 7am and now it's 11am. I have seen a student they said I needed an x-ray. We ran out of time last time and it's the same this time. It's a waste of time and they repeated the same thing so it will happen again next time. There needs to be better ways to manage patients.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your experience at Birmingham Dental Hospital. If you'd like to give us more detail, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Good

November 12, 2024
It's good. Sometimes doctors are not always on the same page which tends to delay procedures.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback, it's very much appreciated. If you'd like to tell us more about your experience and the service you were treated by, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Respectful staff

November 12, 2024
The reception is good here, they spoke to me nicely. I was treated with respect by the staff.
Anonymous

Reply from Birmingham Dental Hospital

Thank you so much for your feedback, it's really appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Very good.

November 12, 2024
It was good, the dentist was very good.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback, it's very much appreciated. If you'd like to tell us more about the dentist who treated you, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

A good experience

November 12, 2024
It was a good experience. Welcoming and I felt relaxed. Good information and explanations was provided about my treatment too.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback, it's really appreciated. If you'd like to tell us more about the service that treated you, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Amazing but long waits

November 12, 2024
It has been amazing. The only negative would be the long waiting times even when you arrive on time.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback, it's very much appreciated. If you'd like to tell us more details, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855, or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

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Birmingham Dental Hospital

Contact

0121 442 5626

5 Mill Pool Way
Birmingham
West Midlands
B5 7EG

Location

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