Reviews (178)

Completed the treatment

Oral and Maxillofacial Surgery
January 13, 2025
Today is my third appointment and they have completed the treatment and have given me a follow up for next month.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about Birmingham Dental Hospital, it's very much appreciated. If you'd like to tell us more about the service you were treated by, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855.

Patient Experience Team


Provider responded

The care was good

Oral and Maxillofacial Surgery
January 13, 2025
The care was good. I was sent for nerve testing but they don't do it here. They didn't feel a lump so they didn't do an x-ray. TMD, jaw clicking isn't seen on the NHS anymore. They didn't think it was anything serious or a cancerous lump however.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your experience at Birmingham Dental Hospital. If you'd like to tell us more, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Long waits for your appointment

January 13, 2025
The staff are friendly and very professional but on the punctuality side they give you one time and then see you way after that time. The receptionists are honest about the waiting times. Signposting around the hospital could be better as there are no signs from the main road. I waited 18 months for my referral.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your experience at Birmingham Dental Hospital. Feedback is very much appreciated and will be shared with the Hospital. If you'd like to tell us more, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

I have had a long wait and am anxious already

January 13, 2025
My appointment was meant to be at 10am and it's now 11:15am so if your having a procedure and already anxious it just increases your anxiety. There were long waits last time. Today I am having a procedure to remove roots and I had to wait a while for the referral. You would think it would be speedy for those that have had cancer.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about Birmingham Dental Hospital. We're very sorry that your experience was not a positive one. If you'd like to tell us more so that we can look into this in more detail, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

It was great

January 13, 2025
It was great. They handled me with care and was quick even though a fiddly job. They kept me really calm and only waited 2 minutes for my appointment.
Anonymous

Reply from Birmingham Dental Hospital

Thank you so much for taking the time to tell us about your experience at Birmingham Dental Hospital. If you'd like to tell us more about the team you were treated by, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Good staff

January 7, 2025
They text me on my phone. No transport is offered. The staff and appointments are good.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about Birmingham Dental Hospital, it's really appreciated. If you'd like to tell us more about the service you were treated by, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

A wonderful dentist

December 17, 2024
My younger brother was provided excellent care and treatment by a wonderful dentist.
Anonymous

Reply from Birmingham Dental Hospital

Thank you so much for your feedback about Birmingham Dental Hospital, it's really appreciated and we're pleased that your brother's experience was so positive. If you'd like to tell us more about which service your brother was treated by, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Very good

December 16, 2024
Very good dental care provided.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about Birmingham Dental Hospital, it's very much appreciated. If you'd like to tell us more about which service you were treated by, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Caring staff

December 9, 2024
I was referred for a check up. The staff were very caring and helpful.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about Birmingham Dental Hospital, it's very much appreciated. If you'd like to tell us more about the team who treated you, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Very kind and helpful trainee

December 9, 2024
Excellent dental care and treatment provided by a very kind and helpful trainee dentist.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for telling us about your experience at Birmingham Dental Hospital, it's very much appreciated. If you'd like to tell us more about the dental trainee you saw, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

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Birmingham Dental Hospital

Contact

0121 442 5626

5 Mill Pool Way
Birmingham
West Midlands
B5 7EG

Location

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