Reviews (206)

Very helpful reception staff

February 26, 2025
Very helpful reception staff and a good café. Parking is big and the rates are reasonable.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about Birmingham Dental Hospital, it's very much appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Very helpful at radiology

February 26, 2025
I was sent radiology for x-rays and the staff were very helpful and took only a few minutes.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about Birmingham Dental Hospital, it's very much appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Good treatment explanation

Oral and Maxillofacial Surgery
February 26, 2025
I had an appointment at the oral surgery unit. She explained the treatment plan in detail and referred me to the gum clinic too.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your experience at Birmingham Dental Hospital. Your comments are very much appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Very nice and helpful staff

February 26, 2025
I had an appointment at the denture clinic as I had broken my denture and they will get me a new one. The staff are very nice and very helpful.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your experience at Birmingham Dental Hospital. Feedback is always appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Referral took a while

unknown
February 26, 2025
I'm here for my x-ray appointment after being referred by my GP. Unlike the QE the waiting time wasn't that long. The referral did take some time to come through.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about your appointment at Birmingham Dental Hospital, it's very much appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Very nice staff

February 26, 2025
I'm here for my root canal surgery. I heard that it would be student led and that there wouldn't be any privacy screens. Overall the staff were very nice and I haven't encountered any problems. The waiting time is about 20 minutes.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your experience at Birmingham Dental Hospital, it's very much appreciated and will be shared with staff.

Patient Experience Team


Provider responded

A pleasant experience

February 26, 2025
Here for a check up with my daughter after having her braces out. It was quite a worrying experience for her but the staff were very reassuring. Overall the staff were really lovely and it was really pleasant experience.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for telling us about your experience at Birmingham Dental Hospital, and we're pleased that this was positive for your daughter too. Your kind comments will be shared with the relevant team.

Patient Experience Team


Provider responded

No privacy screens

February 26, 2025
There were no privacy screens and I would have liked one.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about Birmingham Dental Hospital, and we're sorry your experience was not entirely positive. If you'd like to tell us more, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Absolutely amazing

February 26, 2025
Absolutely amazing, comfortable and relaxed. Really good service and experience provided by staff. I have no anxiety here compared to going to my own dentist.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your kind comments, we're really pleased that your experience at Birmingham Dental Hospital was so positive. If you'd like to tell us more about the team you were treated by, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Always very good

February 26, 2025
Always very good. The waiting time is not a problem. Everything is completely fine here.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about Birmingham Dental Hospital, it's very much appreciated. If you'd like to tell us more about the team who treated you so that we can share your kind comments with them, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Leave your Feedback


Birmingham Dental Hospital

Contact

0121 442 5626

5 Mill Pool Way
Birmingham
West Midlands
B5 7EG

Location

Share this rating