Birmingham Dental Hospital

Feedback Rating

Based on 122 reviews
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NHS patients accepted

Reviews (122)

Kind and helpful staff

unknown
June 25, 2024
Excellent treatment provided for a gum infection. Very kind and helpful staff.
Anonymous

Very clean hospital

June 17, 2024
Very clean hospital with excellent signposting and very helpful staff.
I have been treated at oral surgery department and have received excellent treatment and care. The dentists are very kind and helpful.
Very efficient staff, they saw me very quickly, within 20 minutes. Coffee shop and parking facilities are excellent.
Anonymous

Excellent, clean and comfortable.

unknown
June 17, 2024
I will give them 5 stars as the toilets are clean, the waiting area is comfortable and there is a big waiting area for patients. Excellent. The dentists at orthodontics are excellent. Good and helpful staff. The queue was long but it was all done within 30 minutes.
Anonymous

Professional treatment received.

June 17, 2024
I had an appointment with a dental hygienist. She provided the treatment very professionally.
Anonymous

High level customer service

June 17, 2024
Excellent facilities for patients and a very high level of customer services provided by all staff.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback, it's very much appreciated.

Provider responded

Excellent support and care.

unknown
June 17, 2024
Very helpful and professional staff. They provided me with excellent support and care.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback, we're very pleased that your experience has been a positive one. If you'd like to tell us which service you were treated by, please contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Provider responded

They said sorry for the delay.

Oral and Maxillofacial Surgery
June 17, 2024
This is my third appointment. The first two were on time but this one is running late. They have informed me and said sorry for the delay.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback, it's very much appreciated. If you'd like to tell us more about the team providing your treatment, please contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Provider responded

Excellent staff and signposting.

unknown
June 17, 2024
Very helpful and caring staff at all levels. Excellent signposting around the hospital.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your experience at Birmingham Dental Hospital, it's very much appreciated.

Provider responded

Very happy and satisfied.

unknown
June 17, 2024
My father had an urgent specialist dental treatment. He is very happy and satisfied with the high level of service received.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your father's experience. Your feedback is very much appreciated. If you'd like to tell us more about the service your father was treated by, please contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Provider responded

Excellent treatment received.

June 17, 2024
I have received excellent dental treatment over there. The trainees are very kind and helpful.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your kind feedback, it's very much appreciated. If you'd like to tell us more about the service you were treated by, please contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Provider responded

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Birmingham Dental Hospital

Contact

0121 442 5626

5 Mill Pool Way
Birmingham
West Midlands
B5 7EG

Location

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