Reviews (178)

High level customer service

June 17, 2024
Excellent facilities for patients and a very high level of customer services provided by all staff.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback, it's very much appreciated.


Provider responded

Excellent support and care.

unknown
June 17, 2024
Very helpful and professional staff. They provided me with excellent support and care.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback, we're very pleased that your experience has been a positive one. If you'd like to tell us which service you were treated by, please contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.


Provider responded

They said sorry for the delay.

Oral and Maxillofacial Surgery
June 17, 2024
This is my third appointment. The first two were on time but this one is running late. They have informed me and said sorry for the delay.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback, it's very much appreciated. If you'd like to tell us more about the team providing your treatment, please contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.


Provider responded

Excellent staff and signposting.

unknown
June 17, 2024
Very helpful and caring staff at all levels. Excellent signposting around the hospital.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your experience at Birmingham Dental Hospital, it's very much appreciated.


Provider responded

Very happy and satisfied.

unknown
June 17, 2024
My father had an urgent specialist dental treatment. He is very happy and satisfied with the high level of service received.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your father's experience. Your feedback is very much appreciated. If you'd like to tell us more about the service your father was treated by, please contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.


Provider responded

Excellent treatment received.

June 17, 2024
I have received excellent dental treatment over there. The trainees are very kind and helpful.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your kind feedback, it's very much appreciated. If you'd like to tell us more about the service you were treated by, please contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.


Provider responded

Excellent dentist and nurse

unknown
June 4, 2024
I was treated there for gum issues. The nurses and the dentist was excellent.
Anonymous

Reply from Birmingham Dental Hospital

Thank you so much for your feedback, it is very much appreciated and will be shared with staff.


Provider responded

Son had to have an injection

unknown
May 29, 2024
My son was referred onto them for a procedure under local anaesthetic . They said it would be gas and air. He is petrified of needles so when we got there they had to give him an injection. They should have discussed this as he could have had it done at his own dentist if they were going to just inject him.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback, and we are very sorry that your son's experience was not a positive one. If you would like to tell us more, please contact our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.


Provider responded

Great staff and there to listen to you

Oral and Maxillofacial Surgery
April 9, 2024
All the staff I met there were brilliant and understanding what I needed from them
Carl Williams

Reply from Birmingham Dental Hospital

Thank you so much for your feedback, which will be shared with Birmingham Dental Hospital. We really appreciate you taking the time to tell us about your experience.


Provider responded

All round satisfaction

Oral and Maxillofacial Surgery
February 21, 2024
Never have issues when attending appointments. Clean and well staffed.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your kind comments. Your feedback will be shared with the staff at Birmingham Dental Hospital.


Provider responded

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Birmingham Dental Hospital

Contact

0121 442 5626

5 Mill Pool Way
Birmingham
West Midlands
B5 7EG

Location

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