Reviews (220)

Very pleased

February 26, 2025
Very pleased, that's why I keep coming here. They can't treat me any better. All the staff are very nice and do their job perfectly. The only negative was I waited 2 years on the waiting list.
Anonymous

Reply from Birmingham Dental Hospital

Thank you so much for your feedback, we're pleased your experience at Birmingham Dental Hospital has been a positive one.

Patient Experience Team


Provider responded

A positive and good service

February 26, 2025
Good staff but the waiting can be long. It has good seating though and they are very organised. The staff and doctors are very cooperative. The services are good and all is positive.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your experience at Birmingham Dental Hospital, your feedback is very much appreciated. If you'd like to tell us more about the team you were treated by, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Good experience here

February 26, 2025
I have been coming here for 3 years. I have bloods and medication. the staff and consultant are fantastic. They're lovely, curious and friendly. I have had good experiences here.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about Birmingham Dental Hospital, it's very much appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Very helpful dentists

February 26, 2025
Very helpful dentists and nurses with good facilities and a big parking area.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about Birmingham Dental Hospital, it's very much appreciated. If you'd like to give us more details about the team you saw, please call our Patient Advice and Liaison Service (PALS) on 0800 917 2855 or email contact.bchc@nhs.net.

Patient Experience Team


Provider responded

Very helpful reception staff

February 26, 2025
Very helpful reception staff and a good café. Parking is big and the rates are reasonable.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about Birmingham Dental Hospital, it's very much appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Very helpful at radiology

February 26, 2025
I was sent radiology for x-rays and the staff were very helpful and took only a few minutes.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about Birmingham Dental Hospital, it's very much appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Good treatment explanation

Oral and Maxillofacial Surgery
February 26, 2025
I had an appointment at the oral surgery unit. She explained the treatment plan in detail and referred me to the gum clinic too.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your experience at Birmingham Dental Hospital. Your comments are very much appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Very nice and helpful staff

February 26, 2025
I had an appointment at the denture clinic as I had broken my denture and they will get me a new one. The staff are very nice and very helpful.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your experience at Birmingham Dental Hospital. Feedback is always appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Referral took a while

unknown
February 26, 2025
I'm here for my x-ray appointment after being referred by my GP. Unlike the QE the waiting time wasn't that long. The referral did take some time to come through.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for your feedback about your appointment at Birmingham Dental Hospital, it's very much appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Very nice staff

February 26, 2025
I'm here for my root canal surgery. I heard that it would be student led and that there wouldn't be any privacy screens. Overall the staff were very nice and I haven't encountered any problems. The waiting time is about 20 minutes.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for taking the time to tell us about your experience at Birmingham Dental Hospital, it's very much appreciated and will be shared with staff.

Patient Experience Team


Provider responded

Leave your Feedback


Birmingham Dental Hospital

Contact

0121 442 5626

5 Mill Pool Way
Birmingham
West Midlands
B5 7EG

Location

Share this rating