Birmingham Dental Hospital
Feedback Rating
Based on 160 reviews
Reviews (160)
Good waiting times
April 12, 2023
The waiting time was good, didn't take a long time to get an appointment. But they're customer service skills could do with working on. The receptionists were sat having conversations with each other whilst there were long queues of people waiting to check in. The person who dealt with my tooth was good.
I am happy
March 31, 2023
They communicate through text which is ok. I am happy.
Dentist really good
March 13, 2023
Dentist really good. free dental treatment. I could never afford dental treatment, it’s good. they get in touch with me and I go once a year but they didn’t see me for 2 years because I was vulnerable.
It’s a joke
January 30, 2023
Two years waiting list for dental treatment. It’s a joke.
Easy to use
December 22, 2022
Pretty easy, from check in to being seen. Daughter has had to be put under sedation for extraction.
My treatment has been dreadful
December 14, 2022
8 years I’ve been coming here, referred initially from dentist. Had an illness that affected my jaw. So originally come for specialist treatment, had a program done by specialist that students were meant to follow. Clinician in charge of program would change at each visit and resulted in unnecessary extraction which lead to swelling of my upper jaw. When my mouth was healed they said they couldn’t do bridge worst after all. My other teeth had got worse. My treatment has been dreadful, lack of continuity and consistency has been dreadful.
Okay
December 14, 2022
Been okay, it’s what I‘d expect.
Communicate well
December 14, 2022
Coming here for 5 years. Communicate well, only issue with trying to get through on phones. Took 25 minutes to answer the call. Let me know where I was in the queue, but appointment was at 9:05 didn’t get through till 9:15 am from 8:50am. Just to say I was going to be late . Still seeing me today.
Brilliant
December 14, 2022
4th visit found it brilliant. The care and attention, making sure I am comfortable with having it done. Said I could stop if I didn’t want it done.
Very pleased
December 14, 2022
I have been up to the first floor. She ‘s been very good the student. I had a x ray and was very pleased.