Birmingham Dental Hospital
Feedback Rating
Based on 206 reviews
Reviews (206)
Hard to talk to them
May 30, 2023
The orthodontist said the referral had gone through, I called the hospital and they said I was 3rd in the queue and it was stuck like this for 30 minutes. It's hard to get through and talk to someone and find out any information from them.
More of a one to one service
May 24, 2023
I was there last week and had an appointment for 9am but didn't get there till 9:15am due to traffic. They were very understanding and still saw me. I had about an hour with them. The service is a lot better than my own dentist, it's more one to one and they clean my teeth, do a scale and polish, they're brilliant.
Taken a while to be seen
May 12, 2023
Had to wait 3 years to have a tooth out because of covid. They weren't getting back to me. I phoned them and they said they wouldn't see me that year. I have an upcoming check up and that has taken a while. I know they're catching up with covid but I needed to see someone.
One and a half year it took
May 11, 2023
Referral for teeth to be taken out. One and a half year it took.
Good and understanding
May 3, 2023
I had my braces put on here. They were really good. There was good communication. I was meant to have my braces taken off the day I had my baby and they rang me to see why I did not attend. They were really good and really understanding.
Brilliant
April 24, 2023
Went for specialist photos of my moles. I was referred to them by my GP practice and got an appointment. I thought they had sent me to the wrong place but they were brilliant.
Good waiting times
April 12, 2023
The waiting time was good, didn't take a long time to get an appointment. But they're customer service skills could do with working on. The receptionists were sat having conversations with each other whilst there were long queues of people waiting to check in. The person who dealt with my tooth was good.
I am happy
March 31, 2023
They communicate through text which is ok. I am happy.
Dentist really good
March 13, 2023
Dentist really good. free dental treatment. I could never afford dental treatment, it’s good. they get in touch with me and I go once a year but they didn’t see me for 2 years because I was vulnerable.
It’s a joke
January 30, 2023
Two years waiting list for dental treatment. It’s a joke.
