Birmingham Dental Hospital
Feedback Rating
Based on 122 reviews
Reviews (122)
Staff and waiting times OK
unknown
December 14, 2018
Staff and waiting times ok but they need to shout loudly when they are calling patients for appointment, in reality they just whisper it slowly by standing in the door. They should in the main waiting area and loudly take the name so that nobody is missed otherwise people can miss them and loose the appointment.
Very positive experience
unknown
December 14, 2018
Very positive experience of this place so far, staff is very good & professional and waiting time is good. Only thing they need is more brighter signposting for toilets and other facilities. Also all sign boards are too small to be noticed.
Very friendly and accommodating staff
unknown
December 14, 2018
Very friendly and accommodating staff. Very good
I will give them full marks
unknown
December 14, 2018
I hate dentists but here they are very good & helpful. This place itself is very nice, I will give them full marks. Well-done and very good.
They are very good & systematic
unknown
December 14, 2018
They are very good & systematic only downside is when you call them to re arrange the appointment, you have to wait in a long queue and it takes 30 mins on hold to get them. They should have proper call centre.
It is ok
unknown
December 14, 2018
It is ok. I have kids and maybe something could be provided to entertain them. Waiting times are ok too.
Waiting time on phone is very long
unknown
December 14, 2018
Waiting time on phone is very long. I waited for 45 mins online to change my appointment and get to right person. People get confused by the signposted for x-rays as it says Imaging. Myself and few others were looking for x rays department and struggled a lot until I was told that go to imaging. They need to change that signboard, otherwise clean place and good, supportive helpful staff.
Staff approachable and happy to help
unknown
December 14, 2018
Staff approachable and happy to help. Downside is difficult disable access from backside entrance. Manual help recommended. Food outlet lack variety and price is high.
Very good appointment system
unknown
December 14, 2018
Very good appointment system, receptionist very kind.
Really good and helpful staff
unknown
December 14, 2018
Really good and helpful staff