Reviews (1451)

Long been waiting nearly 2 hours

May 30, 2023
Long been waiting nearly 2 hours, had a scan. Seen within 25 minutes and now waiting to see consultant. Usually waiting this long, can usually be here 3-4 hours. Long day.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Understanding and cooperate

May 30, 2023
Staff is satisfying and understanding and cooperate. Experience is quite satisfying . today I have waited a long time but usually do not have to wait so long.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Hospital has been good

May 30, 2023
Hospital has been good. I like it. 4th time coming here. I feel safe in this hospital, everyone is nice.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

I have been waiting

May 30, 2023
Good experience. Staff are really good. sometimes I have to wait, today I have been waiting.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Everything is fine and good

May 30, 2023
Everything is fine and good. Hospital has helped me, thank you very much.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

No idea what’s going on

May 30, 2023
Two and a half hours been in the hospital. Been waiting 1 hour 45 minutes to see consultant. No idea what’s going on. I come here regularly and have to wait but never this long. Ultrasound lady was really nice, just want to know how longer I will be waiting.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Been waiting 2 hours

May 30, 2023
Came for a scan all been OK. Been waiting 2 hours to see the consultant, but been told we are next.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.

Best Wishes, the Patient Experience Team


Provider responded

Quite efficient

May 30, 2023
Quite efficient, last time wasn’t so good. I was told to wait in wrong room which delayed my appointment. But today’s been better, waiting can be 2 to 2 and a half hours. Staff are pleasant. They didn’t accept accountability and make things right when sent to wrong waiting room.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Very happy with the staff

May 30, 2023
Good service, everything has been fine. Very happy with the staff.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!

Best Wishes, the Patient Experience Team.


Provider responded

Staff are fine and lovely

May 30, 2023
Fine long wait with diabetes can usually take quite long. Staff are fine and lovely. Good communication but car parking could be better.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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