Reviews (1487)

They are doing a great job

September 5, 2023
My newborn is in their care and they are doing a great job.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Very happy with the support provided

September 5, 2023
Very happy with the support provided. Nurses and midwives are excellent.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Their communication is very good

September 5, 2023
Very efficient in providing information. Their communication is very good.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Excellent support

September 5, 2023
I've been coming here for 14 years. Excellent support and service received.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Care has been good

August 30, 2023
Been here since 10am. Scan on time. Waited over an hour to see consultant, had appointment to do blood pressure. Care has been good but there needs to be something else when waiting than long and being so far along. It's not good especially waits to long when you really are not feeling well.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Wrong appointments have been sent

August 30, 2023
Last 2 appointments been given on the same week. Wrong appointments have been sent through an app, which can impact care. Admin can be better. Last two sonography appointments were cancelled due to doctors strikes. Staff were quite helpful and understanding and supportive. No problems.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Been alright

August 30, 2023
Appointment been alright, first part was very fast but second part bit longer. Feel like it’s been more calm. A lot more recorded through an appointment. Gestational diabetes and communicate well and call me in if anything changes. Noticed a lot more male sonographers and they should have a system to let you know that will be the case or opt to choose a women sonographer.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. If you would like to provide further feedback about the sonographer team or otherwise, please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team


Provider responded

Very good and nice

August 30, 2023
Its been okay. Very good and nice. Good communication and let me know what’s going on with my care. All’s fine, nothing is wrong.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

No tv’s in gynae ward

August 30, 2023
No tv’s in gynae ward. I am here for 8 weeks, If I didn’t have my phone, I’d be bored. Some of the midwives are lovely but some don’t listen to me, It depends which one you get. In and out for a month. Need more work on the food. Food is lukewarm and those who serve the food are unfriendly. Feel well looked after. Chose to come to this hospital because they know my history. Called them and took 2 hours to get through. They need more phone lines to get through.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. We will also share your feedback with our Ward 8 team for their awareness. Best Wishes, the Patient Experience Team


Provider responded

Staff are all lovely

August 30, 2023
Been good today. All is well, no complaints and great staff. Feel well looked after and listened to and any concerns are addressed. Staff are all lovely.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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