Reviews (1356)

Good so far, care is good

April 24, 2023
Good so far, been to the clinic and had a scan, now waiting for the consultant. Been waiting half an hour for each appointment, but its normal waiting times for each. I'm satisfied with the care, care is good. I'll give it 4 stars because of waiting time, but sometimes its hard to chase appointments because no one answers. I was double booked and not speaking to someone can create confusion.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Best Wishes, the Patient Experience Team.


Provider responded

Good care and helpful app

April 24, 2023
I've had 3 of my children here and currently having my 4th, I wanted to come here to have my children. The care is good and waiting times are okay. They send me letters and put information on the app about appointments. The app is helpful and all my information goes onto it.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Staff are transparent and great support

April 24, 2023
The twins were born here. Everyone has been supportive and enough teams available. We've had help with sorting out birth certificates, funding, family support, financial and emotional support, knowing what's available, it's all been explained and the support has been really good. I have to try take everything in but they are being transparent. The babies are in different rooms so that they can get the best care.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Care above average, well informed.

April 24, 2023
It's been okay, the care has been above average depends who's on what shift. Sometimes some of the staff are more hands on than others. I understand that some people need to train but sometimes I want to know that the person who is delivering the care knows what they are doing when the baby is here and it's so specialised. I do feel well informed but I do get confused about some things they are saying sometimes. We've been here 4 days and I gave birth here. Everything was well explained about babies genetic condition and it was explained well.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Best Wishes, the Patient Experience Team.


Provider responded

They go above and beyond, helpful.

April 24, 2023
Staff are amazing, can't fault them, they go above and beyond. You can call in and they give you updates. We've been on the unit for months and I gave birth here. When we lost one of our triplets, we were offered bereavement support, they were also helpful in arranging the funeral, they gave us a number and went through everything and accommodated the religious aspects. I've been expressing milk for the babies and they are only having small amounts of milk at a time. The milk is being frozen but large amounts are being defrosted and wasted. There seemed to be a lack of communication about how much milk should be defrosted but now a notice has been put up and everyone is taking notice.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Best Wishes, the Patient Experience Team.


Provider responded

Good and supportive

April 24, 2023
It's been really good, everyone has been really helpful and theres been lots of support. I've been kept in the loop of everythings that's been happening. We've been on the unit for 10/11 days now. Everythings has been good, just really supportive.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Good communication

April 24, 2023
It's been good. Some days are long and some days are shorter. Clinics take longer. I am well communicated to through the App but they mainly send me letters.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Appreciate the care

April 24, 2023
Great support, they have taught me everything that I needed to know and they have answered all my questions. I appreciate the care I have been given. I have a 14 year old and 8 year old at home and was not sure if I'd be good at taking care of a newborn, but the staff have been really helpful teaching me everything.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Really helpful staff every visit

April 24, 2023
No problems ever, staff have been really helpful every time I visit. I don't mind the waiting times. I have given 4 stars today because I am yet to give birth here.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Best Wishes, the Patient Experience Team.


Provider responded

Really pleased with the care

April 24, 2023
I am happy with the hospital service, this is the second time using it and in both cases I have been really pleased with the way I was cared for. However, having to wait so long every time I come to an appointment, is making me rate it 4* instead of 5*.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback. Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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