Birmingham Womens Hospital

Feedback Rating

Based on 1451 reviews
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NHS patients accepted

Reviews (1451)

Good communication, staff are good.

September 25, 2023
It's Busy. A 2.5 hours from start to now. I had a scan this morning, BP check and now waiting for Doctor. Only been waiting 20/25 minutes. I have been told to wait until called. Generally communication is quite good. Staff are good in general.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We appreciate your understanding about the long waits, though if you have any issues, please do not hesitate to contact our PALS team at bwc.pals@nhs.net Best Wishes, the Patient Experience Team.

Provider responded

Staff are great. Communication is good.

September 25, 2023
Waiting there can be a long time. You just sit and wait. Staff are friendly, great. Communications about appointments are good and get them well in time.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are so pleased that our staff came across as kind and helpful. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Friendly staff and good communication.

September 25, 2023
Quite efficient, no long waits, fairly straight forward. Staff are friendly, really nice actually. Good communication and can ask questions. Happy with the service.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are so pleased that our staff came across as friendly and helpful. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

They did a good job

September 8, 2023
I had a screening there and everything was fine. I waited 3 weeks for an urgent appointment but I was okay with it because it's not a big problem. Everything was fine in the end and I think they did a good job.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. Though I am sorry you had to wait for an urgent appointment. If you have any more issues, please do not hesitate to contact our PALS team at bwc.pals@nhs.net Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

No bed and had to be moved

September 7, 2023
Terrible, no bed and had to be moved to Chester Hospital. Lost blood tests. Loads of stuff has happened with them.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team

Provider responded

They are good

September 6, 2023
They are good. They solved my problem.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Amazing maternity department

September 6, 2023
It's an amazing maternity department and the staff are amazing too. They're really good at communicating with me too.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team.

Provider responded

Community midwife seems disinterested

September 6, 2023
Not impressed with the community midwife, I didn't see her until midway through my pregnancy and then they changed teams. Her approach, lack of sensitivity, she seems disinterested - just seems like she'd had enough. My friend ended up changing midwives too, it just seemed like there was not patient centred care. People need to realise their own attitude. But the midwife from the homebirth team is amazing and has been since I changed over to them.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team

Provider responded

Quality service provided

September 5, 2023
I will give them 5 star for the quality service provided.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team

Provider responded

Excellent service received

September 5, 2023
Midwives and nurses are great. Excellent service received.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team

Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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