Birmingham Womens Hospital Healthwatch Birmingham

Good information and support at antenatal

November 22, 2023

I was seen at the antenatal clinic on time and good information and support was provided.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again!
Best Wishes, the Patient Experience Team.

Caring midwives and nurses

November 22, 2023

Very good facilities with caring midwives and nurses. Parking is expensive and very limited.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. We will also share your feedback surronding parking.

Best Wishes, the Patient Experience Team.

An excellent team of professionals.

November 22, 2023

The service is quite good. Antenatal clinics run on time by an excellent team of professionals

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. We will share your feedback with the antenatal team.

Best Wishes, the Patient Experience Team.

Drastically improved

November 22, 2023

From the first time they have been involved. Caring compared to my first experience 4 years ago. It has been very positive and there has been drastic improvement. Everyone I came into contact with listens. Overall, it has been good.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that your previous experience with Women's Hospital was not positive. However, we’re so glad you had a positive experience following your recent attendance.

Best Wishes, the Patient Experience Team.

Helpful staff that listen

November 22, 2023

Brilliant. Staff are very helpful. They listen to your questions, give you time (one to one service) even when it's busy.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again!
Best Wishes, the Patient Experience Team.

Translators always available

November 22, 2023

My experience was good. Everyone was friendly. Good communication compared to other hospitals. It's the best hospital in my opinion. They have good accommodations for those that speak other languages. There are translators always available and it makes mom feel comfortable to be able to come to appointments herself.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback with our colleagues in the Interpreting team.

Best Wishes, the Patient Experience Team.

Good communication, great staff

November 21, 2023

They were brilliant. Good communication, great staff. Signage can be difficult to understand but overall they are very good.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.

Excellent care provided to my newborn

November 21, 2023

Excellent care provided to my newborn. Very engaging and helpful staff. It's easy to get an appointment with my consultant.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience whilst attending Women's Hospital.

Best Wishes, the Patient Experience Team.

Not enough car parking

Day Assessment

November 20, 2023

Dropped daughter who was booked in for a scan which I was really looking forward to see. Drove around the car park for thirty minutes but it was really busy with queues of cars looking for a space. Came out and drove around in circles, consequently missed the scan after arriving ahead of appointment time.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to learn that you missed your daughter's scan due to experiencing difficulty parking . Please do contact us at bwc.pals@nhs.net and we can look into your concerns further.

Best Wishes, the Patient Experience Team.

Excellent help and support.

November 20, 2023

Both of my kids were born here. I received excellent help and support.

Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience.

Best Wishes, the Patient Experience Team.

Birmingham Womens Hospital

Reviews (1487)

Good information and support at antenatal

Caring midwives and nurses

An excellent team of professionals.

Drastically improved

Helpful staff that listen

Translators always available

Good communication, great staff

Excellent care provided to my newborn

Not enough car parking

Day Assessment

Excellent help and support.

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