Reviews (1356)

No problems with them at all

July 12, 2023
Everything is okay, no long waits as I've just got here. On previous visits, they've explained everything well and send appointments via text and in the post. I've not had any problems with them at all.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Everything has been satisfactory

July 12, 2023
Been a good experience, they've just told me the gender of my baby. It's my first baby and they've treated me very well and have explained everything properly. Everything has been satisfactory, there's been no delays and they've been checking me properly.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Failing to meet demand poor quality of Care

Gynaecology
July 12, 2023
I was referred to the menopause clinic by my GP who is limited in providing some HRT treatments instead women are being funneled into specialist consultant led service at the Birmingham Women's Hospital.
This service is failing on all levels with women experiencing huge waits, I have been waiting for 15 months. Even when you do get an appointment post pandemic this is a telephone consultation and last week they DNA'd their own appointment with me. No notification from them about the missed appointment which relates to systemic issues regarding communication systems with women from this service and management of their waiting list.

I noticed that I could have spent £170 and seen the same consultant 15 months ago at a private provider which speaks volumes about the two tier system that is being created. BWH needs to review their current service and consult with women across the West Midlands to seek resolution of issues and ways to reduce waiting times, improve communication and work with Commissioners to get the service properly funded.

I feel completely let down by this service and their failure to provide any service to me has had a significant impact on my quality of life. The poor communication and failure to even let me know the appointment couldn't go ahead adds another layer of stress and poor service.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

We are very happy

July 5, 2023
My wife was there for 2 weeks as inpatient. We are very happy by the excellent level of care and support provided.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear that you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Very good experience

July 5, 2023
Very good experience of the hospital. My daughter was born there. All the midwives, nurses and doctors are excellent.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Nurses empathetic, helpful and understanding

July 4, 2023
The service has been good, nurses have been empathetic, helpful and understanding. The waiting period has been good. Happy to be in good hands with my baby and feeling more myself again.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Triage can be a nightmare

July 4, 2023
Today has been alright, I've not been waiting long. Triage is a nightmare. If it's not that serious when you go in, the wait to see a doctor can be long. I waited 4 hours the last time I was there.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Everything was perfect

July 4, 2023
It's been good, no long waits, everything was perfect. I am going to see the nurse today.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Gcommunication, bubbly staff

July 3, 2023
Everything has been fine, not been long today, the staff are good, lovely and quite bubbly. Good communication and they give you plenty of notice about appointments.
Sya

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

No communication and long waits

July 3, 2023
They're good. It's my first appointment today and the scan was at 11am but had it after 12 and have been waiting since to see the consultant. There's been no communication, I've been feeling unwell because I am diabetic and I've been waiting so long.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your positive feedback to Healthwatch in relation to our Trust. However, we are sorry to hear that you experienced a long wait to be seen.

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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