Reviews (1356)

Told there would be a long wait

June 2, 2023
I've been transferred from another hospital to here today so have come for a full check up. I have been here since 9am, it's now 1:30pm, but they did explain it was going to take a long time.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Pretty good service

June 2, 2023
Pretty good, they're pretty quick and the communication is good between the staff and the patients. Pretty good service.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Service great - issue with parking

June 2, 2023
I'm currently on bed rest and cannot walk far so the walk from the car park to the hospital is too long. The wait for the car park is too long too. I have to arrive up to an hour early to ensure I secure a place. The service at the hospital is amazing, but I just have an issue with the parking.
Manisha

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. However, we are sorry to learn of the difficulty you experienced with our parking facilities, we will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Been okay

May 30, 2023
Been okay. Been here since 3 hours. Scan - I was in and seen after 2 or 3 minutes of checking in but have been waiting nearly 2 hours to see the doctor. No explanation as to why I have been waiting so long. There can be a bit of wait usually but never this long. Happy with care and staff, just waiting times. Never had any problems or issues with them. Can get appointments fairly easily. They are good.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. However, we are sorry to hear that you experienced a long wait to be seen. we will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Not too bad

May 30, 2023
Not too bad, have been waiting 20 minutes to see the doctor. Staff are so good and polite. Overall very happy.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Long been waiting nearly 2 hours

May 30, 2023
Long been waiting nearly 2 hours, had a scan. Seen within 25 minutes and now waiting to see consultant. Usually waiting this long, can usually be here 3-4 hours. Long day.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Understanding and cooperate

May 30, 2023
Staff is satisfying and understanding and cooperate. Experience is quite satisfying . today I have waited a long time but usually do not have to wait so long.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Hospital has been good

May 30, 2023
Hospital has been good. I like it. 4th time coming here. I feel safe in this hospital, everyone is nice.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

I have been waiting

May 30, 2023
Good experience. Staff are really good. sometimes I have to wait, today I have been waiting.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Everything is fine and good

May 30, 2023
Everything is fine and good. Hospital has helped me, thank you very much.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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