Reviews (1487)

Caring and helpful staff.

October 19, 2023
Very caring and helpful staff a the baby clinic.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team


Provider responded

Good and kind staff.

Antenatal Clinic
October 19, 2023
All good at the antenatal clinic. The staff are good and kind.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team


Provider responded

Very good.

October 19, 2023
I am having my 5th child here and they are very good.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you have had many positive experiences with us. Thank you again! Best Wishes, the Patient Experience Team


Provider responded

Very good and helpful.

October 19, 2023
Very good and helpful.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team


Provider responded

Provide excellent care and support.

October 19, 2023
Always very good. On time and provide excellent care and support.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience. Thank you again! Best Wishes, the Patient Experience Team


Provider responded

Very good staff

October 19, 2023
After the surgery for ovarian cancer, all of the after care and support has been provided by the Women's Hospital. Very good staff and easy to get an appointment.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We're so pleased you felt well looked after by our staff! If you need any further support, please do not hesitate to contact our PALS team (bwc.pals@nhs.net). Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Not great communication.

October 19, 2023
They're alright. Today's wait is a bit long. Sometimes your not waiting long but today I am. When you come out from seeing the consultant, the communication isn't great to be honest. I had an appointment come through on the badger app, you don't always get a letter. Tired of waiting an hour and said the appointment was made too early and I had to reschedule it. Staff are nice.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust, though we are sorry we have not met your expectations. If you need any support for appointments or otherwise, please do not hesitate to contact our PALS team (bwc.pals@nhs.net). Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Communication needs to improve

October 19, 2023
I came here for blood samples, it was okay. They were fast. Today I am waiting in the clinic for 5 hours after the scan. Five hours to see a consultant. I found a parking space easily. Communication needs to improve. To keep you updated on what's going on next.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. If you need any support with communications or otherwise, please do not hesitate to contact our PALS team (bwc.pals@nhs.net). Best Wishes, the Patient Experience Team.


Provider responded

Waitng times need to improve.

October 19, 2023
It's been okay. Today I have had a long appointment time. Communication is not clear. No follow up after appointment informing me of what time I will be seeing the consultant. It's my first baby. Parking is always hard but today I was lucky. My first appointment was okay but after that some days your waiting over 45 minutes. My appointments before have gone well. The communication whilst your waiting needs to improve.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. If you need any support for waiting times or communications, please do not hesitate to contact our PALS team (bwc.pals@nhs.net). Best Wishes, the Patient Experience Team.


Provider responded

The waiting times are always long.

October 19, 2023
The waiting time is always long. Two hours I have had to wait. The appointment is okay and is straight forward. Staff are fine. The parking took ages, it's always hard to find parking. Reminders and follow ups are fine.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. If you need any support with waiting times or communications, please do not hesitate to contact our PALS team (bwc.pals@nhs.net). Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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