Reviews (1191)

waiting, waiting and waiting

September 29, 2022
Staff is good but it has been waiting, waiting and waiting for 25 hours.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Good experience

September 28, 2022
I've had a good experience today, I've come for a growth scan.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Not a nice experience

September 28, 2022
Just been an impatient, it wasn't a nice experiences. I was given the wrong medication I didn't need. They treated me like a professional and not like a patient, even though I am a healthcare professional.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Good communication

September 28, 2022
It's fine. I feel like the appointments have been communicated well and there are good interactions between myself and staff.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Staff are good

September 28, 2022
I'm here all the time, come quite often to here or the Q.E. My appointments are sent by text or they send letters out in a timely manner and send me reminders. The staff are good and I sometimes have to ask what's going on, but I ask if I'm not sure what's going on.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

They’re fine

September 15, 2022
Women’s hospital they’re fine, every times I’ve been there not had a problem.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Absolute heroes

September 14, 2022
They're great - absolute heroes. They were great during the birth of both my children, so kind and so efficient. They gave me a hot chocolate after the birth. They were brilliant.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Different experience with 1st child

September 14, 2022
When I had my C-section there with my second born it was fine but my first experience was a bit scary because it was my first.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Should you feel it necessary to raise a concern in regards to either birth, please do contact us at bwc.pals@nhs.net. Best Wishes, the Patient Experience Team.


Provider responded

Can't knock them

September 12, 2022
Son had tongue tie, they said at the time he doesn't need it doing and then now he needs it done under general. They were brilliant though, I can't knock them, both times. Booked in for C-section and ended up having him early.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Hysteroscopy clinic

Gynaecology
September 3, 2022
I was referred for an abdominal ultrasound scan following 6 months of Post menopausal bleeding.
The scan revealed a thickened endrometrium so I was subsequently referred to hysteroscopy clinic. The appointment came promptly within 2 weeks. The reception and clinical staff were very friendly and explained why I was having a hysteroscopy and that I would feel some mild 'cramping' similar to period pain.
There was a Staff member talking to try to distract me which was at first helpful.
As the procedure progressed I experienced excruciating pain worse than the contractions.
I wasnt expecting the pain to be so severe that it resulted in me vomiting and passing out. I only later was informed that a biopsy had been attempted
After feeling the searing pain of the implements.
I do not personally hold staff accountable as they are following guidelines, however I cannot understand why such an invasive procedure is carried out without the offer of anaesthesia of any description. To take internal biopsies without the option.of any pain relief appears very harsh.
Many women may have experienced undisclosed childhood trauma or trauma whilst giving birth and undergoing a hysteroscopy/biopsy without anaesthetic is likely to cause harm and bring up distressing memories.
Patients should at the very least be told that the procedure will be very painful and have the full facts to make an informed choice.
The staff were very kind and I feel that my physical reaction wasn't typical but I do feel that we should be warned about the possibilities of a feeling severe pain and likelihood of passing out and other side effects and be offered pain relief. The biopsy was abandoned so I'm still no closer to discovering if there is a problem with the endometrium.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. If you would like to explore your options for any further procedures, or further discuss, please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Leave your Feedback


Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

Share this rating