Birmingham Womens Hospital
Feedback Rating
Based on 1513 reviews
Reviews (1513)
The waiting times have reduced
December 4, 2023
It's been good. It's normally good. You can wait sometimes but I have found they have reduced the waiting times. There is good information about appointments through text and the badger app. Good communication from staff. They could improve waiting times more though. They have been reduced but could improve more. Some of the departments can be a bit disjointed and you turn up to appointments they don't know about.
Sorted my diabetes strips for me
December 4, 2023
The midwife in the Antenatal clinic was really helpful at sorting out my issue. I appreciated the midwife who gave me all the information and sorted out my diabetes strips for me.
They give me a translator
December 4, 2023
It is good. I understand everything. When I need to see a doctor they give me a translator. It is a long wait to see the doctor. Staff are good and they help me.
Wife was seen on time with no fuss at all.
November 30, 2023
I went there with my wife. She was seen on time and after a month a follow up appointment came through the post. Very good. No hassle or fuss at all.
Did not feel listened to or understood.
November 28, 2023
I had my daughter there and I wasn't offered an epidural until later on. I feel there is a narrative that black women are strong and I did not feel listened to or that they understand.
Excellent advice and support given
November 27, 2023
I was referred there by my GP. The consultant was very helpful and gave me excellent advice and support.
Culture of covering up poor care/service
Gynaecology
November 23, 2023
Have not had an admission date for surgery since pre-op. Seems impossible to get through to admissions in 6 months of trying. PALS is useless, insults patients and covers up for admissions, as does the medical secretary. Formal complaint has been lodged. I'm left feeling very concerned/scared about actually having surgery in BWH and feel bullied by the people I've referred to.
Clinics run on time and the staff are helpful.
November 23, 2023
I go there regularly for check ups and screening for cervical cancer. The staff are very helpful and clinics run on time with appointments given in advance. Good communication through letters and emails.
The don't read patient notes or reports.
November 23, 2023
They are good. Really nice midwives. They make me feel really reassured and calm. the doctor made me feel like that too. I felt anxious coming in. I am with one doctor but I don't always see the same doctor. They ask me the same questions and don't read reports and notes so I have to explain each time. there is no continuity of care.
A friendly environment.
November 23, 2023
It's been great here. Appointments don't take too long. They are timely. I have been here for only 12 weeks and it is a friendly environment. It doesn't seem like anything is too much to ask for.
