Reviews (1513)

We are very happy

July 5, 2023
My wife was there for 2 weeks as inpatient. We are very happy by the excellent level of care and support provided.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad to hear that you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Very good experience

July 5, 2023
Very good experience of the hospital. My daughter was born there. All the midwives, nurses and doctors are excellent.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Nurses empathetic, helpful and understanding

July 4, 2023
The service has been good, nurses have been empathetic, helpful and understanding. The waiting period has been good. Happy to be in good hands with my baby and feeling more myself again.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Triage can be a nightmare

July 4, 2023
Today has been alright, I've not been waiting long. Triage is a nightmare. If it's not that serious when you go in, the wait to see a doctor can be long. I waited 4 hours the last time I was there.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Everything was perfect

July 4, 2023
It's been good, no long waits, everything was perfect. I am going to see the nurse today.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Gcommunication, bubbly staff

July 3, 2023
Everything has been fine, not been long today, the staff are good, lovely and quite bubbly. Good communication and they give you plenty of notice about appointments.
Sya

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience and will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

No communication and long waits

July 3, 2023
They're good. It's my first appointment today and the scan was at 11am but had it after 12 and have been waiting since to see the consultant. There's been no communication, I've been feeling unwell because I am diabetic and I've been waiting so long.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your positive feedback to Healthwatch in relation to our Trust. However, we are sorry to hear that you experienced a long wait to be seen.

Best Wishes, the Patient Experience Team.


Provider responded

Long waiting times for appointments

June 30, 2023
Difficult to get an appointment, Lot of cancellation because of long waiting lists. Particularly menopause clinic and physiotherapy clinic are short staffed and long waiting times for appointments.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further.

Best Wishes, the Patient Experience Team.


Provider responded

No one staffing the phone

June 23, 2023
Call before you go even when in labour. Didn’t answer for 30 minutes, no one staffing the phone. Tried to call before turning up. Ended up in triage, no rooms available. 10 minutes in triage, 20 minutes in side room. Staff are great. Limited resources and limited staff.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We will share on your feedback.

Best Wishes, the Patient Experience Team.


Provider responded

Good hospital, nice staff

June 20, 2023
No long waits, it's a good hospital. The staff are nice too, it's good.
Anonymous

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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