Reviews (1356)

Ideal time

December 23, 2021
Ideal coming to an appointment first thing in the morning. Hospital and waiting rooms were quiet. Staff were very helpful and friendly.
Baby clinic
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Hard to find department

Gynaecology
December 23, 2021
Struggled to find the department. When you enter the building, the sign is behind you - had to ask staff. They need better signage. Still the service was very good.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Sent up and down the hospital

Gynaecology
December 23, 2021
Went to gynae, they sent me to the 2nd floor to have a blood test. Went up to the 2nd floor, and they sent me back to gynae saying they can't do blood tests.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Things went wrong - no support

Maternity
December 23, 2021
We're waiting for an appointment to discuss what went wrong throughout my daughters pregnancy.
She wasn't diagnosed with pre eclampsia until she had an emergency C section. She also had sepsis. They said she was dialated by 9cm but she wasn't.
We have tried to complain, and not knowing how to do this, we spoke to the local GP, who requested a consultation with the midwife.
I feel they didn't treat my daughter well due to being autistic and deaf. She hasn't been given the support, so I have had to jump in to help. Staff accused my daughter of being neglectful due to not breastfeeding but she wasn't able to hear due to being deaf.
Anonymous

Very good

December 23, 2021
Covid restrictions in place were very good. Whole experience and information has been very good.
Parking could be better.
Early Pregnancy Unit.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Good experience

Maternity
December 23, 2021
The journey was explained and now know where to go.
Very clean hospital - covid procedures very good.
TV channels - only had one channel
Parking is a problem - nearly was later due to no parking.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

No wait

Gynaecology
December 23, 2021
Arrived at appointment on time and was seen straight away. Other visits, more in the afternoon, I've had to wait for over an hour.
Sophie

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Made to wait separately from my wife

Imaging
December 23, 2021
Came to the hospital to have a scan with my wife. Wasn't allowed to wait in the main waiting room. Had to wait in the canteen and wait for a phone call when I was allowed to go into the scan.
Couldn't see the point as wife and I are in the same bubble.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Waiting times better in the morning

Imaging
December 23, 2021
First thing in the morning scans don't have any waiting times. The last time we were here we waiting over an hour and the appointment was in the afternoon.
The cost of the car park can be expensive So we reckon we have spent £20 on car parking and that is just for 2 appointments. We are having baby so we can't afford that extra cost. Staff have been amazing.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Bit worried

Imaging
December 23, 2021
Felt a bit worried being in the room so small for a scan, because of covid. Everyone wore masks but didn't know how clean the room is and how often.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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